Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Kelly Wathen

La Grange,KY

Summary

Experienced healthcare leader adept at training and leading successful teams focused on delivering exceptional service. Personal and professional experience as well as formal education, have aided in the development of excellent interpersonal communication skills contributing to the ability to build strong successful teams, improve productivity and reducing costs for sustainable business operations. Critical thinker, goal setter and proven problem solver. Natural leader experienced in driving great team successes by coaching and motivating team members to increase financial profitability, operational efficiency and customer satisfaction.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Physical Therapist Assistant, PRN

Signature Healthcare
Louisville, KY
01.2010 - Current
  • Collaborated with multi-disciplinary teams to assess healthcare profiles addressing needs of those patients.
  • Maintained continuous growth of professional knowledge and competencies through ongoing education opportunities.
  • Assessed treatment plans and made adjustments for maximum benefits.
  • Followed all HIPAA rules and regulations regarding patient confidentiality.
  • Communicated with physicians to provide updates on patient care.
  • Developed working relationships with additional support departments for continuum of care.
  • Provided education and training to support staff to improve staff and patient safety.
  • Met or exceeded productivity expectations.

Director of Rehabilitation/Staff Physical Therapist Assistant

Richwood Nursing And Rehab
La Grange, KY
10.2009 - 07.2018
  • Managed all aspects of rehab department within 120-bed skilled nursing/rehab facility.
  • Performed contract management through relationship building with ED, DON and other interdisciplinary team members.
  • Provided training/education to rehab staff on new technology requirements, equipment, policy, and other subject matter.
  • Implemented continuous improvement model for documentation and skills.
  • Led care plan and discharge meetings with patient, family, medical staff and social services to ensure safe transition back to previous living environment.
  • Developed and implemented new programs increasing YTD revenue expectations by 5%.
  • Promoted and followed all HIPAA guidelines, regulatory and corporate compliance as well as state and local licensing requirements.
  • Performed ongoing documentation reviews, audits and written appeals when necessary to ensure accuracy for reimbursement.
  • Completed monthly spreadsheets for business analytics.
  • Hiring, training and support for new employees.
  • Provided training and mentorship to two new directors as directed by AVP.
  • Grew CMI by 8% through new program development and implementation.
  • Delivered outstanding service to clients to maintain and extend relationships for future business opportunities.

Education

Bachelor of Science - Business Administration/Healthcare Management

Sullivan University
Louisville, KY
06.2019

Conflict Management Certification -

Sullivan University
Louisville, KY
06.2019

Associate of Applied Science - Physical Therapist Assistant

Shawnee State University
Portsmouth, OH
06.2007

Skills

  • Regulatory Compliance
  • Business Analytics
  • Critical/Creative Thinking
  • Customer Service
  • Public Speaking
  • Oral and Written Communications
  • Clinical Team Collaboration/Team Building
  • Medical Records Documentation
  • Clinical Personnel Support
  • Process Implementation
  • Quality assurance
  • Decision Making
  • Continuous improvement management
  • Client needs assessments
  • Client Relationships
  • Microsoft Office Software Proficiency

Affiliations

Dale Carnegie: “Skills for Success”.

Fred Pryor Seminars: “Dealing with Difficult People”- “Golden Watermelon Award”

Volunteer: Immaculate Conception Agape Shop

Certification

  • Kentucky State Licensed Physical Therapist Assistant -# A02563
  • CPR Certification - Exp. 2024

Timeline

Physical Therapist Assistant, PRN

Signature Healthcare
01.2010 - Current

Director of Rehabilitation/Staff Physical Therapist Assistant

Richwood Nursing And Rehab
10.2009 - 07.2018

Bachelor of Science - Business Administration/Healthcare Management

Sullivan University

Conflict Management Certification -

Sullivan University

Associate of Applied Science - Physical Therapist Assistant

Shawnee State University

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Kelly Wathen