Kelly Webb
Manhattan,KS
Summary
Highly skilled and dedicated professional with a proven track record in guiding individuals through the enrollment process and managing various aspects of administrative tasks, including data entry, inventory management, and customer interactions. Seeking the People & Talent People Support Specialist II position at Western Governors University to leverage my diverse skills and contribute to the dynamic and challenging role that significantly impacts the employee experience and People & Talent operations.
Overview
6
6
years of professional experience
Work History
Enrollment counselor
Western Governors University
11.2022 - Current
- Guiding students through the college enrollment process from application to program orientation
- Scheduling appointments and effectively managing appointments using Outlook
- Providing peer coaching to colleagues and contributing to new hiring training
- Serving as a subject matter expert and military liaison, offering assistance with special requirements and extra document knowledge
- Managing accounts and fostering positive relationships with students
- Received CARE award for outstanding work and dedication to new hires
- Working with special enrollment students, requiring extra training and regular development.
Administrative Assistant
Alma Creamery
09.2020 - 11.2022
- Data entry expert; collecting and processing daily yields and labor reports, production, and finished goods inventory
- Processed and fulfilled online and wholesale orders and provided creative development of giftboxes
- Handled all in-person and over-the-phone customer interactions for both retail and wholesale customers
- Interviewed, hired, and contributed to the onboarding and training of new retail employees.
Sanitation Expert
Kimco
04.2018 - 09.2020
- Cleaned multiple office buildings nightly, ensuring a high standard of cleanliness
- Performed level 2 sanitations during high-risk COVID events
- Cleared debris, recycled trash, swept, vacuumed, and maintained surfaces.
Education
BA in Business Administration - Human Resources Management
Western Governors University
Salt Lake City, UT05.2025
Skills
- Advanced Administrative Skills
- Customer Service
- Data Entry
- Appointment Scheduling
- Training
- Account Management
- Strong Communication
- Employee Relations
- Attention to Detail
- Microsoft office, PowerPoint, Excel
- Quality Assurance
- Critical Thinking
Timeline
Enrollment counselor
Western Governors University
11.2022 - Current
Administrative Assistant
Alma Creamery
09.2020 - 11.2022
Sanitation Expert
Kimco
04.2018 - 09.2020
BA in Business Administration - Human Resources Management
Western Governors University
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