Kelly Wendt
Moline,Illinois
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
24
24
years of professional experience
Work History
John Deere Financial Services
Robert Half Staffing Agency
Moline, IL
01.2024 - 02.2024
- Enhanced customer relationships with personalized service and addressing individual concerns promptly.
- Assisted clients in navigating complex financial situations, offering solutions that met their unique needs.
- Provided excellent customer service, resolving issues quickly and maintaining long-term client relationships.
- Assessed credit applications accurately by analyzing applicants'' financial history, income stability, and repayment capability.
- Maintained updated records of all financial transactions to support traceability.
Adjunct Instructor
Eastern Iowa Community College
Davenport, IA
08.2022 - 12.2023
- Engaged students with insightful and compelling classroom discussion of topics relevant to coursework to boost student learning and retention.
- Created and implemented course agendas, lesson plans and activities to successfully meet course objectives.
- Defined and articulated goal learning outcomes, performance metrics and changes to improve student learning.
- Worked closely with Job title to develop and implement Area of study curriculum for improved learning and student performance.
- Taught Adult Education courses, providing instruction to up to 90 students.
- Taught [Area of expertise] courses, providing instruction to up to [Number] undergraduate students.
Front Desk Representative
Eastern Iowa Community College
Davenport, IA
11.2021 - 08.2022
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Answered multi-line phone system and greeted callers enthusiastically.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Transcribed phone messages and relayed to appropriate personnel.
- Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
Archivist
Rock Island County Historical Society
Moline, IL
08.2019 - 09.2021
- searched and recorded origins, provenance and historical significance of archival materials.
- Streamlined usage by creating organizational systems for newly digitized records and documents.
- Developed classification systems to facilitate public access to archived materials.
- Evaluated Number records for accuracy, value and status of preservation.
- Authenticated and appraised over Number historical documents and archival materials on Frequency basis.
Teacher
Rock Island/Milan School District 41
Rock Island
08.2015 - 05.2017
- Worked cooperatively with other teachers, administrators and parents to help students reach learning objectives.
- Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Incorporated multiple types of teaching strategies into classroom.
- Held conferences with parents to address questions, discuss academic progress and encourage learning goals.
- Reviewed curriculum and devised alternate approaches to presenting lessons to increase student understanding.
Teacher
LaSalle County Regional Office Of Education
Ottawa, IL
08.2000 - 06.2015
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Identified struggling students early on and provided additional support through tutoring sessions and modified lesson plans.
- Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
- Assessed student performance regularly using both formative and summative assessments to inform future lesson planning.
Education
Master In Education - Special Education
Northern Illinois University
Dekalb, IL05.2000
Bachelor Of Arts - History
Southern Illinois University Carbondale
Carbondale, IL08.1994
Skills
- Teacher Training
- Research and Analysis
- Academic Publications
- Computer Knowledge
- Group Teaching
Timeline
John Deere Financial Services
Robert Half Staffing Agency
01.2024 - 02.2024
Adjunct Instructor
Eastern Iowa Community College
08.2022 - 12.2023
Front Desk Representative
Eastern Iowa Community College
11.2021 - 08.2022
Archivist
Rock Island County Historical Society
08.2019 - 09.2021
Teacher
Rock Island/Milan School District 41
08.2015 - 05.2017
Teacher
LaSalle County Regional Office Of Education
08.2000 - 06.2015
Master In Education - Special Education
Northern Illinois University
Bachelor Of Arts - History
Southern Illinois University Carbondale