KELLY White
Princeton,TX
Summary
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
18
18
years of professional experience
1
1
Certification
Work History
RN (Registered Nurse) Case Manager
Well Being Health Advisor BCBS (Blue Cross Blue Shield) TX/TRS
07.2020 - Current
- Telephonic Case management for TRS (Teacher Retirement System)
- Assure members health care needs are met, assist with discharge planning when members are admitted to acute care needs are met, assist with discharge planning when
- Assist with obtaining durable medical equipment and home care when applicable
- Provide education regarding medications and disease processes
- Address and close gaps in care
- Team Lead: Complete Failed Letter reports, Orphan Reports, 640 reports
- Perform Queue counts, assist team members by providing strategies to keep up within queue
- Work with current manager with projects, prepare Team collaborations for PG (Performance Guarantees), update HC (Health Coordinator) snapshot weekly, work together with the other two team leads for updating and educating team during all staff meetings, cover for other team leads as needed
- Rotating On Call Manager for UM (Utilization Management), create assignments, update volume counts, prepare weekend summary.
RN Case Manager II
FEP program
04.2017 - 07.2020
- Telephonic Case management for Federal BC/BS members
- Assure members health care needs are met, assist with discharge planning when members are admitted to acute care setting, assist with obtaining durable medical equipment and home care when applicable
- Provide education regarding medications and disease processes.
RN Operating Room Intern
Medical City Dallas
07.2016 - 11.2016
- Following Preceptor as a Nurse Intern to learn OR procedures and processes
- Participating in setting up room, interview patients, position patients for surgery, label and complete lab forms for surgical specimens, introduction to surgical assistant/scrub role
- Attending AORN didactics and Laboratory sessions
- Complete Periop 101 online course training
RN Patient Care Coordinator
Continuum Health Alliance
09.2014 - 11.2015
- Develops interdisciplinary care plan and other case management tools by participating in meetings; coordinating information and care requirements with other care providers; resolving issues that could affect smooth care Progression; fostering peer support; providing education to others regarding the case management process
- Evaluates outcomes of care with the interdisciplinary team by assuring intervention effectiveness with the team, implementing team recommendations.
RN Supervisor
Lutheran Crossings
05.2014 - 09.2014
- Responsible for supervision and coordination of all nursing units
- Reviews staffing patterns and census of nursing units
- Reassigns nursing personnel when necessary to ensure needs and budgetary controls are met
- Completes rounds throughout shift to assure units are secured and maintained, Monitors all incidents and accidents on the shift
- Determines emergencies and makes clinical assessments when appropriate.
Clinical Nurse
Nursesetc Staffing
11.2013 - 05.2014
- Registered Nurse McGuire AFB NJ Plans, implements and evaluates nursing care for active duty and dependent Military patients
- Provides specialized care, consultation, and teaching within scope of practice
- Assess/provide direct nursing care to clinic patients
- Duties Specific to Flight Medicine- Supports the 305th Air Mobility Wing by enhancing the health and fitness of its Members, preventing disease and injury, protecting the environment
- Deliver healthcare to flyers and their dependents.
Registered Nurse Clinical Care Manger
Aetna Insurance Company
07.2012 - 01.2013
- Coordinate care with hospital case managers, assist with discharge planning, setting up home care, and educate patients regarding disease processes and medications to avoid readmissions
- Contact patients and physicians to ensure continuity of care.
Registered Nurse Intermediate Care Unit
LOURDES MEDICAL CENTER OF BURLINGTON COUNTY
03.2011 - 07.2012
- Deliver direct patient care on telemetry floor and develop care plan for patients
- Administer medication via subcutaneous, intravenous, and oral routes
- Monitor patient's heart rate and rhythm and laboratory studies
- Perform admission assessments, shift assessments, and interim assessments
- Liaise between patients, patient's family, and physicians
- Perform charge nurse's duties including assigning patients, checking code cart, delegating duties to nursing assistants, and covering breaks for telemetry technician.
Registered Nurse/Charge Nurse-Military Affairs
01.2007 - 06.2011
- Handle various functions in a clinic that treats all ages from infants to adults aged 65
- Register patients, triage patients, assist physician with procedures, and administer oral and IM medications
- Supervise LPNs, perform peer reviews on patient charts, and prepare rotation schedule for the nurses.
Registered Nurse
Virtua Health Marlton NJ- Acute Surgical/Telemetry Floor 4 South
07.2006 - 01.2007
- Deliver direct patient care on telemetry floor and develop care plan for patients
- Administer medication via subcutaneous, intravenous, and oral routes
- Monitor patient's heart rate and rhythm and laboratory studies
- Perform admission assessments, shift assessments, and interim assessments
- Liaise between patients, patient's family, and physicians.
Education
CCM -
01.2018
Bachelor's Science of Nursing -
Kaplan University On-Line
11.2011
AAS in Nursing -
Burlington County College
05.2006
Skills
- Excellent communication skills
- Strong Medical surgical and Telemetry background
- Geriatric Population
- Strong assessment skills
- Diabetes
Ability to maintain strong nurse/patient relationship
- Clinical judgment
- Compassion and Empathy
- Certified Case Manager
- Excel
- Microsoft office
- Aerial
Accomplishments
- Documentation - Ensured charting accuracy through precise documentation.
- Achieved CCM in 2018 and recently renewed
Certification
- Texas, 04/2015, 03/31/2025
- Illinois, 05/31/2019, 05/31/2024
- CCM 2018 and current
Timeline
RN (Registered Nurse) Case Manager
Well Being Health Advisor BCBS (Blue Cross Blue Shield) TX/TRS
07.2020 - Current
RN Case Manager II
FEP program
04.2017 - 07.2020
RN Operating Room Intern
Medical City Dallas
07.2016 - 11.2016
RN Patient Care Coordinator
Continuum Health Alliance
09.2014 - 11.2015
RN Supervisor
Lutheran Crossings
05.2014 - 09.2014
Clinical Nurse
Nursesetc Staffing
11.2013 - 05.2014
Registered Nurse Clinical Care Manger
Aetna Insurance Company
07.2012 - 01.2013
Registered Nurse Intermediate Care Unit
LOURDES MEDICAL CENTER OF BURLINGTON COUNTY
03.2011 - 07.2012
Registered Nurse/Charge Nurse-Military Affairs
01.2007 - 06.2011
Registered Nurse
Virtua Health Marlton NJ- Acute Surgical/Telemetry Floor 4 South
07.2006 - 01.2007
CCM -
Bachelor's Science of Nursing -
Kaplan University On-Line
AAS in Nursing -
Burlington County College