Kelly White
Lindenhurst,NY
Overview
12
12
years of professional experience
1
1
Certification
Work History
Department Supervisor
The Home Depot
03.2013 - Current
- Maintained stock of items, cleanliness, organization, and provided excellent customer service.
- Trained new employees on overall company and department-specific policies and procedures.
- Conducted performance evaluations for employees, providing constructive feedback and identifying opportunities for growth or improvement.
- Managed team of Number employees, delegated tasks and held each employee accountable for completing assignments.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Handled cash register, returns, and refunds.
Education
Star Career Academy
Syosset, NY04.2012
Suffolk Community College
Riverhead, NY05.2011
SUNY Delhi
Delhi, NY01.2011
Advanced Regents Diploma -
Lindenhurst Senior High School
Lindenhurst, NY06.2010
Skills
- Leadership skills
- Interactive communication skills
- POS systems operations
- Growth planning
- Multitasking
- Customer Satisfaction
- Cash Handling
- Professionalism
- Staff Training
Certification
- National Restaurant Association for Managerial Accounting
- Certificate of Completion of eTIPS
- American Hotel & Lodging Educational Institute of Managing Front Office Operations
- ServSafe Certification
- Human Resources Certificate
Timeline
Department Supervisor
The Home Depot
03.2013 - Current
Star Career Academy
Suffolk Community College
SUNY Delhi
Advanced Regents Diploma -
Lindenhurst Senior High School