Kelly White
Las Vegas
Overview
8
8
years of professional experience
1
1
Certification
Work History
Medical Assistant/Patient Care Coordinator
Allurant Medical Assistant
San Diego
2020.01 - 2022.11
- Orchestrated collaborative efforts with a team of five physicians to conduct comprehensive patient evaluations.
- Architected a harmonious fusion of front desk and clinical tasks, refining operational processes to fortify the patient experience; executed new scheduling protocols that reduced patient waiting times by 50% and increased patient satisfaction ratings.
- Coordinated provider's scheduling to minimize patient wait times, resulting in a 15% increase in patient retention and positive online reviews.
- Supervised ordering, receiving, storing, inventory, issuing of medical supply/equipment.
Human Resources/Administrative Assistant
Killer Shrimp LLC
Marina del Rey
2017.05 - 2019.12
- Orchestrated the compilation and updating of 200+ employee records in both physical and digital formats, ensuring accuracy and compliance with industry regulations.
- Conceptualized and executed efficient filing mechanisms, enhancing data accessibility and accuracy, resulting in a 25% reduction in error rates.
- Documented and redirected 50+ calls daily; optimized equipment and supply inventory.
- Prepared communications such as memos, emails, invoices, reports and other correspondence.
Receptionist
European Wax Center
San Diego
2015.02 - 2017.04
- Documented and prioritized 20+ phone messages daily, ensuring timely delivery to relevant departments.
- Managed end-to-end financial transactions by processing 500+ deposits, fees, and payments monthly, ensuring accuracy and timeliness in recording financial data for reconciliation and reporting purposes.
- Welcomed and assessed visitors at entrance, determined purpose of visit, streamlining entry procedures and enhancing overall visitor experience.
Education
Medical Assistant -
Concorde Career College
San Diego, CA09.2021
Skills
- Electronic Health Record (EHR) Systems
- Medical Coding & Billing
- Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
- Google Workspace (Docs, Sheets, Calendar)
- Office Supply & Vendor Management
- Data entry and database management
- Client Relations Management
- Team Collaboration
- Clear & Professional Communication
Certification
- BLS certification for the Healthcare Provider by the American Heart Association (AHA)
Timeline
Medical Assistant/Patient Care Coordinator
Allurant Medical Assistant
2020.01 - 2022.11
Human Resources/Administrative Assistant
Killer Shrimp LLC
2017.05 - 2019.12
Receptionist
European Wax Center
2015.02 - 2017.04
Medical Assistant -
Concorde Career College