Kelly Williams
FRANKLINTON,NC
Summary
Detail-oriented Realtor excels in real estate sales and brings knowledge of insurance and financing processes. Skilled in leveraging client services talent and company branding to increase profitability. Offers top-notch leadership and multitasking abilities for driving results in fast-paced environments. Licensed in North Carolina. Versatile real estate sales professional with extensive experience in Land, Resales & New Construction sales. Demonstrated history of customer service excellence, business acumen and strategic planning. Applies collaborative approach to leadership, fostering team-oriented environment and driving substantial group sales results. MLS expert savvy to market conditions and customer preferences. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
31
31
years of professional experience
Work History
Licensed Real Estate Broker
Allen Tate Realtors - Wake Forest
02.2012 - Current
- Negotiated real estate contracts to navigate transactions between buyers and sellers.
- Assisted clients in financial planning for purchase.
- Compared properties possessing similar features to determine competitive market prices.
- Liaised between property owners and prospective buyers to facilitate purchase and transfer of ownership.
- Arranged for inspections and surveys of sold properties.
- Generated lists of properties for sale, locations, descriptions and available financing options.
- Sold high volume of properties in short timeframes to exceed quotas and maximize business revenue.
- Worked closely with clients to facilitate appropriate loans, inspections and credit reports.
- Advised clients on mortgage and housing conditions to identify successful properties and promote customer satisfaction.
- Collected fees and documented payment processes for property transactions.
- Established and developed real estate agency, driving recruitment and operational growth.
- Obtained agreements from property owners to place properties for sale with real estate firms.
- Conducted research and contributed to property, tenant and market analysis to identify as thought leader and increase production.
- Increased project productivity by collaborating with builders, investors and developers.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
Licensed Real Estate Assistant
Real Living Pittman Properties
01.2007 - 02.2012
- Coordinated appointments to show marketed properties.
- Maintained efficient office operations by handling errands and administrative functions.
- Developed and deployed marketing collateral to promote properties and drive sales.
- Developed and maintained list of available properties suited to different needs and budgets for both commercial and industrial use.
- Prepared purchase agreements and disclosures and used SKYSLOPE to complete paperwork.
- Kept contacts organized with MOXI ENGAGE system to maintain readiness for future mailings.
- Monitored territory and capitalized on potential sales opportunities by contacting owners and setting up meetings.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed filing system, entered data and completed other clerical tasks.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Completed forms, reports, logs and records to quickly handle all documentation for human resources.
- Composed and proofread memos, letters and reports to verify error-free communication.
- Maintained daily reports and advised executive leaders in decision-making processes.
- Volunteered to help with special projects of varying degrees of complexity.
- Identified and recommended changes to existing processes to improve accuracy, efficiency and quality service.
- Liaised between clients and vendors and maintained effective lines of communication.
- Established administrative work procedures to track staff's daily tasks.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Created and implemented standard operating procedures for records handling.
Director of Marketing - Commercial Real Estate
Trammell Crow Company
04.1997 - 07.2003
- Developed and maintained list of available properties suited to different needs and budgets for both commercial and industrial use.
- Negotiated contracts on behalf of clients.
- Reviewed and executed confidential documents, contracts and disclosures.
- Established positive flow of communication with agents, clients, attorneys and personnel involved in closing transactions.
- Developed polished and successful sales presentations to highlight product benefits, quality and advantages against competitors.
- Presented properties to show quality and market comparisons through self-developed presentations.
- Demographic Studies for Shopping Center Developments, out parcels for Raleigh & Charlotte agents
Project Manager
Trammell Crow Company - Corporate Services
04.1992 - 04.1997
- Identified plans and resources required to meet project goals and objectives.
- Managed projects from procurement to commission.
- Developed and initiated projects, managed costs, and monitored performance.
- Achieved project deadlines by coordinating with contractors to manage performance.
- Updated operational methods, oversaw accounting procedures, tracked information and compiled data to improve efficiency.
- Eliminated discrepancies in progress by reviewing performance, spend and timeline.
- Maintained open communication by presenting regular updates on project status to customers.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Reported regularly to managers on project budget, progress and technical problems.
- Sourced, vetted and managed vendors needed to accomplish project goals.
Education
High School Diploma -
Wake Forest High School
Wake Forest, NC06.1984
Skills
- Customer Satisfaction
- Virtual Tours - Matterport, GoPro
- Market Monitoring
- Marketing Development
- Social Media Digital Marketing
- CRM Software Use
- Real Estate Practices
- Purchase Agreements
- Property Closings
- Documentation Accuracy
- Contract Negotiation
- Inspector and Appraiser Collaboration
- Computer Troubleshooting
- Buying Trends
- Business Development
- Market Research
- Agent and Seller Communications
- Real Estate Industry Understanding
- Contract Negotiation
- Statistic Analysis
- Industry Trends
- Commercial Real Estate
- Listing Preparation
- Expense Reports
- Legal Documentation
- Complex Problem-Solving
- New Project Development
- Professional Relationships
- Client Needs Assessment
- Residential Real Estate Development
- Lead Generation
- Senior Real Estate Specialist (SRES)
- Customer Database Management
- Client Support
- Land Surveying
- Contact Management Systems
- Tax Map Updating
- Media Lists
- General Office Functions
- Coordinate Marketing
- Negotiation
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Licensed Real Estate Broker
Allen Tate Realtors - Wake Forest
02.2012 - Current
Licensed Real Estate Assistant
Real Living Pittman Properties
01.2007 - 02.2012
Director of Marketing - Commercial Real Estate
Trammell Crow Company
04.1997 - 07.2003
Project Manager
Trammell Crow Company - Corporate Services
04.1992 - 04.1997
High School Diploma -
Wake Forest High School
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