Skills
Summary
Work History
Education
LANGUAGE
COMMUNICATION SKILLS
LEADERSHIP EXPERIENCE
Generic

KELLY WILSON

Bethel,AK

Skills

  • Time Management
  • Transport Regulations Compliance
  • Team Leadership
  • Customer Service
  • Inventory Control
  • Shipping Documentation
  • Conflict Resolution
  • Decision Making
  • Problem Solving
  • Analytical Thinking
  • Interpersonal communications
  • Staff training
  • Quality assurance
  • Outstanding communication skills
  • Telephone etiquette

Summary

Dedicated professional with demonstrated strengths in customer service, time management and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals. Stays on top of demands in fast-paced environments by effectively using slow periods. Maintains organized, clean, and safe work areas with diligent attention to important details.

Work History

Hotel Manager

AMW Properties, LLC
Bethel, AK
08.2024 - Current
  • Oversaw daily hotel operations, ensuring exceptional guest service and satisfaction.
  • Managed staff scheduling and training to enhance team performance and efficiency.
  • Developed and implemented strategies to improve operational processes and reduce costs.
  • Coordinated with vendors to maintain high-quality supplies and services for hotel amenities.
  • Monitored financial performance, analyzing budgets to maximize profitability and revenue growth.
  • Led initiatives to elevate guest experiences, resulting in increased positive reviews and loyalty.

Transport Specialist

Great Northern Cannabis
Anchorage, AK
06.2023 - 06.2024
  • Resolved any issues that arose during the transportation process in a timely manner.
  • Collaborated with other departments within the organization to achieve overall business objectives.
  • Assessed potential risks associated with various modes of transport, and implemented preventative measures accordingly.
  • Implemented safety protocols during transport operations, enhancing overall operational efficiency.
  • Coordinated transportation logistics for cannabis products, ensuring timely and compliant delivery.

Wholesale and Distribution

Great Northern Manufacturing
Anchorage, AK
11.2021 - 06.2023
  • Ensure ecommerce sales are picked accurately for distribution amongst cannabis retail store across the state
  • Assist with providing track details for ecommerce sales and ensure cannabis product leaving warehouse is compliant per State of Alaska guidelines
  • Assist in providing accurate inventory counts as needed under state mandated guidelines for tracking and dispersing
  • Assist with transporting wholesale orders within city limits as needed, according to State of Alaska transport guidelines.

Bud Tender / Shift Supervisor

Great Northern Retail
Anchorage, AK
12.2020 - 11.2021
  • Ensure daily operations of store are carried out, including providing supervisor support for bud tenders; such as ensuring floor is stocked with product, providing support to budtenders to ensure that daily sales goals are met and provide supervision while operating under standard operating procedures
  • Assist in providing accurate inventory counts as needed under state mandated guidelines for tracking and dispersing

Data Archiver/Child Care Specialist

AVCP, Inc.
Bethel, AK
07.2020 - 11.2020
  • Archive paper data to file electronically
  • Including scanning paper files into electronic database and then destroying paper files once they were archived
  • Managing case files that assisted families in paying for child care
  • Making cold calls to various businesses to recruit for consumers for the assistance programs.

Bud Tender / Shift Supervisor

Great Northern Retail
Anchorage, AK
11.2018 - 05.2020
  • Ensure daily operations of store are carried out, including providing supervisor support for bud tenders; such as ensuring floor is stocked with product, providing support to budtenders to ensure that daily sales goals are met and provide supervision while operating under standard operating procedures
  • Assist in providing accurate inventory counts as needed under state mandated guidelines for tracking and dispersing

Behavioral Health Associate

Hope Community Resources
Anchorage, AK
07.2018 - 11.2018
  • Assist clients living in an assisted living home with daily living skills; including bathing, clothing, cleaning, cooking, laundry, medication management and administration
  • Ensure documentation was correct and ready for submission at the end of every shift.

Psychiatric Technician, Senior

Yukon Kuskokwim Health Corp.
Bethel, AK
01.2018 - 07.2018
  • Assist with providing a safe and therapeutic living environment for adolescent males in a behavior modification residential facility
  • Ensure documentation was correct and ready for submission at the end of every shift.

Education

High School Diploma - General Studies

Bethel Regional High School
Bethel, AK
05-1998

LANGUAGE

English
Fluent

COMMUNICATION SKILLS

I have been on a management/supervisory team with every job that I have held. I have moved around a lot in recent years, and while my resume experiences shows short term employment in the recent positions I have held, I work very hard and am committed to contributing to a team that has set high operating standards.

LEADERSHIP EXPERIENCE

I have held previous management positions, asked to supervise or lead teams. I have previously volunteered with animal shelters as well as for special needs children.

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