Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kelly Wood

Winter Haven,FL

Summary

Seasoned Operations Manager and talented leader with 25 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.

Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.

Overview

17
17
years of professional experience

Work History

General Manager of Operations

Harbor Bay Marina
05.2016 - Current
  • Trained, coached and mentored staff to support smooth operations.
  • Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
  • Chaired weekly meetings with executive leadership to identify opportunities for improvement, establish milestones and tailor products to our market.
  • Designed modern employee recognition program which boosted productivity and improved morale.
  • Partnered with vendors and suppliers to effectively manage and budget.
  • Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
  • Reviewed shift reports to understand current numbers and trends.

Manager

Life Storage
01.2012 - 05.2016
  • Accomplished multiple tasks within established timeframes.
  • Onboarded new employees with training and new hire documentation.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Evaluated employees' strengths and assigned tasks based upon experience and training.
  • Developed and maintained relationships with customers and suppliers through account development.

Manager

US Storage Centers
01.2011 - 01.2012
  • Accomplished multiple tasks within established timeframes.
  • Onboarded new employees with training and new hire documentation.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
  • Directed staff and managed annual capital budget.

General Manager

Woodchase Property Management
03.2006 - 12.2010
  • Managed budget implementations, employee reviews, training, schedules and contract negotiations.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.

Education

Bachelor of Science - Business Administration And Management

The University of Texas At Dallas
Richardson, TX

Skills

  • Operational Efficiency
  • Sales Promotion
  • Morale Improvements
  • Performance Monitoring and Evaluation
  • Finance and Accounting Oversight
  • Financial Statement Review
  • Administrative Management
  • Human Resources Oversight
  • Motivational Leadership
  • Program Optimization
  • Management Training
  • Records Organization and Management

Timeline

General Manager of Operations

Harbor Bay Marina
05.2016 - Current

Manager

Life Storage
01.2012 - 05.2016

Manager

US Storage Centers
01.2011 - 01.2012

General Manager

Woodchase Property Management
03.2006 - 12.2010

Bachelor of Science - Business Administration And Management

The University of Texas At Dallas

Similar Profiles

CREATE PROFILE
Kelly Wood