Dynamic Clinical Practice Manager at Nationwide Children's Hospital with a proven track record in operational management and quality improvement. Enhanced patient safety through effective clinical supervision and staff development, achieving significant efficiency gains. Expert in electronic health records and fostering a collaborative environment, driving excellence in patient care and team performance.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Clinical Practice Manager
Nationwide Children's Hospital
08.2022 - Current
Conducted regular staff meetings, ensuring clear communication channels across all team members within the organization.
Mentored junior team members in the development of their skills, contributing to a more effective workforce overall.
Collaborated with providers on practice improvement initiatives aimed at enhancing quality of care for patients.
Developed strong working relationships with physicians, nurses, and other healthcare professionals to foster a collaborative environment.
Managed budgets, financial reports, and resource allocation for optimal clinic performance.
Facilitated interdisciplinary collaboration) within the clinic setting to ensure comprehensive patient care plans were developed and implemented effectively.
Implemented new clinical software systems to improve medical record management and enhance data-driven decision-making capabilities.
Overhauled outdated clinic procedures, increasing efficiency and ensuring alignment with current best practices in healthcare management.
Enhanced patient satisfaction by implementing efficient clinical workflows and processes.
Streamlined appointment scheduling processes to minimize patient wait times and maximize provider availability.
Reduced operational costs through effective supply chain management practices and vendor negotiations.
Improved employee morale through consistent recognition of individual accomplishments, fostering a positive work culture within the clinic.
Increased staff retention by creating a supportive work atmosphere and providing opportunities for professional growth.
Ordered all office supplies and kept check on inventory levels.
Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions.
Assessed processes and procedures, complying with OSHA, and HIPAA regulations.
Addressed and remedied all patient or team member issues.
Supervised team of 20 office personnel.
Clinical Team Lead
Adena Orthopedic and Spine Institute
10.2020 - 08.2022
Prioritized patient safety) by instituting strict infection control policies, reducing potential risks associated with hospital-acquired infections.
Evaluated the effectiveness of clinical programs and services, implementing necessary changes to maximize their impact on overall patient care.
Achieved regulatory compliance by maintaining up-to-date knowledge of industry standards and guidelines.
Optimized clinic operations for improved patient care and staff efficiency through regular evaluations and updates.
Assessed facility needs), resulting in targeted improvements that enhanced both patient experience and workflow efficiency.
Provided supervision and management to team of support personnel.
Developed close working relationships with front office and back office staff.
Boosted staff morale by offering constructive feedback and specific direction.
Developed and implemented strategies to improve patient access, satisfaction and care quality.
Provided outstanding support to entire staff which helped improve process flow and boosted efficiency.
Created and implemented organizational policies and procedures.
Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
Communicated with patients, ensuring that medical information was kept private.
Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
Ordered all pharmacy supplies and kept check on inventory levels.
Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
Discussed medical histories with patients in effort to provide most effective medical advice.
Infectious Disease Clinic RN
Adena Regional Medical Center
06.2019 - 10.2020
Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
Created customized care plans, working with hospital staff and families to assess and meet individual needs.
Defined testing protocols, quality assurance initiatives and clinic policies and procedures.
Collaborated with providers on practice improvement initiatives aimed at enhancing quality of care for patients.
Developed strong working relationships with physicians, nurses, and other healthcare professionals to foster a collaborative environment.
Overhauled outdated clinic procedures, increasing efficiency and ensuring alignment with current best practices in healthcare management.
Enhanced patient satisfaction by implementing efficient clinical workflows and processes.
Registered Nurse Circulator
Adena Regional Medical Center
02.2017 - 06.2019
Assessed processes and procedures, complying with OSHA, and HIPAA regulations.
Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
Prevented infection risks by consistently adhering to strict aseptic protocols throughout all stages of surgical procedures.
Supported successful surgeries by skillfully assisting surgeons with instrument handling, suturing, wound dressing applications, and specimen collection.
Contributed to reduced recovery times by effectively managing patients'' pain and discomfort during the perioperative period.
Safeguarded patients'' well-being by diligently reviewing medical histories, medication lists, and lab results before surgery.
Improved patient outcomes through thorough pre-operative assessments and efficient coordination with the interdisciplinary team.
Maintained accurate documentation of each surgical case, facilitating clear communication among team members and supporting quality assurance efforts.
Upheld patient confidentiality standards by securely managing personal health information according to HIPAA regulations.
Fostered a culture of patient safety by actively participating in root cause analyses and implementing corrective actions for identified issues.
Ensured timely communication between surgeons, anesthesiologists, and other healthcare professionals for seamless patient care.
Enhanced patient safety by closely monitoring surgical procedures and providing timely assistance to the surgical team.
Minimized surgery delays through meticulous preparation of equipment, instruments, and supplies needed for each specific operation.
Promoted a positive work environment by mentoring new nursing staff and collaborating effectively with colleagues from various disciplines.
Reduced post-operative complications by ensuring proper sterile technique and maintaining a clean operating room environment.
Optimized operating room efficiency by anticipating needs of the surgical team and swiftly responding to any changes in procedure.
Medical Surgical Registered Nurse
Adena Regional Medical Center
09.2015 - 02.2017
Promoted a safe environment for patients by adhering to infection control protocols, fall prevention strategies, and other safety measures.
Prevented complications for post-operative patients through careful monitoring, early detection of issues, and prompt intervention when needed.
Managed caseload of 5-6 patients simultaneously by providing bedside care, treatments, IV therapy, and wound care.
Assessed patient conditions accurately by conducting comprehensive physical assessments, interpreting diagnostic tests, and utilizing critical thinking skills.
Effectively managed time and prioritized tasks to ensure timely administration of medications, treatments, and procedures.
Provided emotional support for patients facing serious diagnoses or end-of-life decisions, fostering trusting relationships with both patients and their families.
Educated patients and families on medical-surgical procedures, therapeutic regimens, and pain management techniques.
Collaborated with interdisciplinary team members to optimize patient outcomes through effective communication and care coordination.
Contributed to a positive work culture by serving as a mentor for new nurses and participating in shared governance initiatives within the organization.
Demonstrated adaptability during critical situations by remaining calm under pressure while providing high-quality care for patients experiencing acute or life-threatening conditions.
Education
Bachelor Of Science In Nursing - Nursing
Liberty University
Lynchburg, VA
12.2023
Associate Degree In Nursing - Registered Nursing
Hocking College
Nelsonville, OH
08.2015
Skills
Clinical leadership
Patient safety
Operational management
Scheduling management
Quality improvement
Healthcare administration
Staff development
Clinical supervision
Confidentiality
Electronic health records
Employee performance
Policy and procedure development
Certification
Certified Pediatric Registered Nurse
BLS Instructor through The American Heart Association