Kelly Wright
5757 Kiter Rd,PA
Summary
Experienced Office Manager and administration professional with over 20 years of experience in overseeing wide variety of essential functions in bustling business. Analytical in optimizing productivity, efficiency and service quality across various offices within diverse environments. Highly organized with strengths in prioritizing tasks and managing deadlines.
Overview
20
20
years of professional experience
Work History
Office Coordinator
Allegheny College
Meadville, PA
11.2012 - Current
- Organized workloads to streamline tasks and efficiently oversee day-to-day operations under tight deadlines.
- Supported internal team members with technical knowledge, operational support and exemplary customer service.
- Input accurate account data to efficiently update company database and maintain detailed records.
- Completed benefits paperwork, processed employee incident reports and performed data entry tasks to maximize team productivity.
- Monitored vendors to maintain competitive pricing and efficient deliveries.
- Collaborated closely with other staff, faculty and administrators to effectively smooth and improve office operations.
- Adhered to data confidentiality practices, coordinated meetings and maintained heavy daily call volumes.
- Guided team members to minimize delays and maintain high-quality daily production.
- Managed and distributed incoming and outgoing mail and packages for staff.
- Managed student workers over the academic year and over breaks.
- Managed the Schooldude/Brightly work order sytem
- Coordinated office activities and operations to secure efficiency and compliance with company policies.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
- Handled scheduling and managed timely and effective allocation of resources and calendars.
- Interpreted and communicated work procedures and company policies to staff.
- Managed office inventory and placed new supply orders.
- Managed, scheduled and coordinated office functions and activities for employees.
Medical Assistant
Dr. Candyce Lucian
Conneaut Lake, PA
09.2007 - 11.2012
- Input accurate account data to efficiently update company database and maintain detailed records.
- Answered multiple phone lines
- Worked with mutilple computer softwares, including, but not limited to Word, Mysis, All-Scripts Pro, and Excel.
- Downloading all testing, labs, and documents from multiple hospitals.
Clinical/Clerical Floater Lead
Northwest Physicians Associates
Meadville, PA
09.2004 - 09.2007
- Greeted visitors or callers to handle questions or direct to appropriate staff.
- Offered diverse clerical support to office team members, managed correspondence, answered telephone calls and tracked documentation.
- Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
- Maintained business records by updating customer information.
- Checked office supply levels, anticipated needs and placed orders for appropriate stock levels.
- Collected payments, issued receipts and updated accounts to reflect new balances.
- Monitored calendars and scheduled appointments based on availability and established load limits.
- Answered phone calls and welcomed visitors to office.
- Collected and coded various documents to prepare for filing, storage and processing.
- Maintained and updated filing, inventory and database systems, manually or using computer.
- Drew blood and processed labs
- Worked in multiple offices either clinical or clerical
Education
Bachelor of Arts - History
Allegheny College
Meadville, PA05-2023
Timeline
Office Coordinator
Allegheny College
11.2012 - Current
Medical Assistant
Dr. Candyce Lucian
09.2007 - 11.2012
Clinical/Clerical Floater Lead
Northwest Physicians Associates
09.2004 - 09.2007
Bachelor of Arts - History
Allegheny College
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