KELLY WUNSCH
Bellmawr,NJ
Overview
27
27
years of professional experience
Work History
Insurance Collector
GB Collects
Voorhees, NJ
09.2022 - Current
- Contact hospital and doctors' office to retrieve overpayment money from insurance
- Help individuals resolve issues, advise on insurance changes, and ensure compliance with HIPAA laws.
DS Services of America
Lakeland, FL
07.2015 - 04.2020
- Help solve customer issues, process payments, and educate customers about their accounts and products.
Customer Service Rep
GC Services
Lakeland, FL
10.2013 - 06.2015
- Arrange debt repayment, notify customers of delinquent accounts, and advise on repayment strategies.
Assist Manager
McDonald's
Woodbury, NJ
06.2004 - 08.2008
- Counted safe, cashed out registers, ordered products, and ensured cleanliness and employee assignments.
Customer Service/Receptionist
Resource Management
Cherry Hill, NJ
02.2001 - 05.2004
- Provided information about products/services, resolved customer complaints, and operated office equipment.
Customer Service Rep
Accounts Receivable Management
Bellmawr, NJ
04.1998 - 01.2001
- Kept records of customer interactions, resolved service/billing complaints, and arranged debt repayment.
Education
High School Diploma -
Gloucester City Jr-Sr High School
Gloucester City, NJ06.1993
Skills
- Customer Relationship Management
- Payment Processing
- FDCPA Compliance
- Database Maintenance
- Risk Management
- Report Writing
Timeline
Insurance Collector
GB Collects
09.2022 - Current
DS Services of America
07.2015 - 04.2020
Customer Service Rep
GC Services
10.2013 - 06.2015
Assist Manager
McDonald's
06.2004 - 08.2008
Customer Service/Receptionist
Resource Management
02.2001 - 05.2004
Customer Service Rep
Accounts Receivable Management
04.1998 - 01.2001
High School Diploma -
Gloucester City Jr-Sr High School