Summary
Overview
Work History
Education
Skills
Timeline
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Zihan Yang

Monterey Park,CA

Summary

Current student looking to join the workforce to gain real-world experience. Ability to complete tasks on time in both individual and team settings. Dependable and reliable, ready to learn and grow with your company. Ambitious individual with strong organizational and multitasking skills, as well as an aptitude for technology. Ready to apply knowledge and skills to any challenge

Overview

1
1
year of professional experience

Work History

Salesperson

Miko's Pet Supplies
09.2024 - 04.2025
  • Worked to build relationships with customers and built potential for additional sales.
  • Engaged customers in social conversations to create pleasant and easy shopping experience.
  • Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
  • Contributed to team objectives in fast-paced environment.

Bubble Tea Barista/Manager

Miko's Boba Tea
09.2024 - 04.2025
  • Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
  • Used POS system to accurately enter orders and process payments.
  • Cross-trained existing employees to maximize team agility and performance.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
  • Assisted with hiring, training and mentoring new staff members.

Education

High School Diploma -

Mark Keppel High School
Monterey Park, CA
05.2023

Dental

Pasadena Community College
Pasadena, CA
06.2025

Skills

  • Patient
  • Communication
  • Problem-solving
  • Adaptability
  • Customer Service
  • Customer complaint resolution
  • Telephone management
  • Bilingual

Timeline

Salesperson

Miko's Pet Supplies
09.2024 - 04.2025

Bubble Tea Barista/Manager

Miko's Boba Tea
09.2024 - 04.2025

Dental

Pasadena Community College

High School Diploma -

Mark Keppel High School

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