Summary
Overview
Work History
Education
Skills
Timeline
Generic
Kelly zhang

Kelly zhang

Little Neck,New York

Summary

Licensed Manicurist and licensed Beauty Therapist, enthusiastic about building career in industry. Flexible, adaptable and outgoing.Hardworking and passionate job seeker with strong organizational skills eager to secure business Partner position. Ready to help team achieve company goals.

Overview

7
7
years of professional experience

Work History

Nail Technician

QQ Nails & Spa
04.2024 - Current
  • Delivered detailed nail art and design, elevating salon's reputation for creativity.
  • Cleaned and sanitized tools and equipment before each client.
  • Established strong client relationships through exceptional customer service and communication skills.
  • Supported overall salon operations by assisting with administrative duties, such as answering phones, booking appointments, and handling transactions when necessary.
  • Managed inventory levels efficiently, ensuring all necessary supplies were stocked for daily operations without excess waste or expense.

Manager

Sunshine Nails & Spa
03.2018 - 03.2022
  • Provided exceptional customer service, addressing client concerns promptly and professionally to maintain strong relationships.
  • Evaluated clients'' needs during consultations, recommending suitable treatments based on individual preferences and requirements.
  • Mentored junior technicians, improving their technique and boosting overall team performance.
  • Streamlined appointment scheduling, maximizing staff efficiency and reducing client wait times.
  • Conducted inventory management tasks, ordering supplies as needed to maintain optimal stock levels.
  • Interacted well with customers to build connections and nurture relationships.
  • Maintained strict sanitation standards, ensuring a safe and hygienic experience for all clients.
  • Assisted in hiring process for new nail technicians, contributing to the creation of a skilled and cohesive team dynamic.
  • Provided exceptional customer service, addressing client concerns promptly and professionally to maintain strong relationships.

Education

Associate of Arts - Early Childhood Education

Shenyang University
China
07-2008

Skills

    Nail extensions
    Gel application
    Nail designs
    Nail applications and fills
    Pedicure
    Sales proficiency
    Inventory controls
    Training and coaching
    Operations leadership
    Client consultation
    Appointment management
    Team collaboration
    Team leadership
    Shift scheduling
    Excellent communication

Timeline

Nail Technician

QQ Nails & Spa
04.2024 - Current

Manager

Sunshine Nails & Spa
03.2018 - 03.2022

Associate of Arts - Early Childhood Education

Shenyang University

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