Kellyann Davey
Propect Park,PA
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
3
3
years of professional experience
Work History
Cleaning Contractor
YMCA
Havertown, PA
07.2011 - 10.2012
- Operated and maintained large carpet shampoo machines, industrial washing machines and dishwashers.
- Used time management and efficient cleaning methods to meet deadlines.
- Handled equipment, chemicals and materials properly and with caution.
- Emptied trashcans and transported waste to collection areas.
- Organized and used industrial cleaning products following strict safety procedures.
- Worked alongside other cleaners to complete jobs in corporate office buildings.
Telemarketing Specialist
ICR
Sharon Hill, PA
09.2006 - 02.2007
- Completed daily cold calling and outreach to build sales pipeline.
- Overcame objections using friendly, persuasive strategies.
- Made average of 100-200 outbound and inbound calls per day.
- Delivered scripted sales talks to customers reached via manual and automatic dialing systems.
- Opened new accounts and documented personal, demographic and payment information in system.
Cashier Specialist
Value Dollar
Sharon Hill, PA
08.2003 - 07.2004
- Helped customers complete purchases, locate items and join reward programs.
- Quickly and accurately counted drawers at start and end of each shift.
- Assisted customers by answering questions and fulfilling requests.
- Answered questions about store policies and addressed customer concerns.
Telemarketing Specialist
Telemarketing Research
Folsom, PA
09.2001 - 05.2002
- Completed daily cold calling and outreach to build sales pipeline.
- Overcame objections using friendly, persuasive strategies.
- Delivered scripted sales talks to customers reached via manual and automatic dialing systems.
- Generated minimum of 100 new leads each day
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Education
Certification Program - Decode
Delaware County Community College
Media, PA03.2022
Medical Administrative Assistance - Medical Insurance Billing And Coding
The Cittone Intitute
Philadelphia, PA05.2006
High School Diploma -
Atrium Business Antics
Philadelphia, PA06.2000
Skills
- Proper Waste Disposal
- Preventive Maintenance
- Maintaining Building Security
- Conscientious and Detail-Oriented
- Positive Team Player
- Company Quality Standards
- Hospitality Management
- Dust Management
- OSHA Regulations
Timeline
Cleaning Contractor
YMCA
07.2011 - 10.2012
Telemarketing Specialist
ICR
09.2006 - 02.2007
Cashier Specialist
Value Dollar
08.2003 - 07.2004
Telemarketing Specialist
Telemarketing Research
09.2001 - 05.2002
Certification Program - Decode
Delaware County Community College
Medical Administrative Assistance - Medical Insurance Billing And Coding
The Cittone Intitute
High School Diploma -
Atrium Business Antics
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