Hi, I’m
Kelly Thomas
Arizona City,AZ
Summary
Compassionate professional with a proven track record of delivering high-quality work. Recognized for strong communication and teamwork skills, consistently achieving company objectives and providing exceptional service. Committed to continuous learning and professional development to enhance expertise.
Overview
19
years of professional experience
Work History
Therapy TreePhoenix, AZ
Prior Authorization Specialist
10.2022 - Current
Job overview
- Efficiently processed prior authorizations, ensuring timely treatment access, and reducing delays.
- Reviewed clinical documents for accuracy, resolving discrepancies to enhance processing speed.
- Collaborated with healthcare providers, strengthened communication, and improved information flow.
- Maintained detailed authorization records, supporting accurate tracking and reporting.
- Educated parents on processes, improving understanding, and reducing concerns.
Small Animal Clinic / Montezuma Vet ClinicCasa Grande, AZ
Veterinary Technician
01.2012 - 10.2022
Job overview
- Performed physical examinations and diagnostic tests, such as x-rays, ultrasounds, blood work, urinalysis, and fecal analysis.
- Determined appropriate dosages of medication based on weight calculations using veterinary scales.
- Provided emotional support to owners whose pets were ill or had passed away due to a terminal illness.
- Educated clients on proper nutrition and preventive health care.
- Supervised the veterinary technician team, ensuring high-quality patient care and efficient workflow management.
- Developed and implemented training programs for new staff, enhancing team performance and knowledge retention.
- Managed inventory control systems, optimizing supply usage, and reducing waste in clinic operations.
- Collaborated with veterinarians and developed treatment plans, improving patient outcomes through effective communication and teamwork.
Seattle Mortgage, Wells Fargo, CHASE ManhattanSeattle, WA
Mortgage Loan Processor
01.2007 - 01.2012
Job overview
- Processed mortgage applications efficiently, ensuring compliance with regulatory requirements and company policies.
- Reviewed financial documents for accuracy, verifying income and credit history to assess borrowers' eligibility.
- Coordinated communication between clients, lenders, and real estate agents to streamline loan processing timelines.
- Ensured compliance with federal lending regulations through meticulous attention to detail during the loan processing phase.
Education
Arizona School of Real Estate And Business Gilbert, AZ
from Real Estate
08-2018
Penn Foster CollegeScottsdale, AZ
from Veterinary Science
08-2013
Skills
- Regulatory compliance
- Workflow optimization
- Teamwork and collaboration
- Records management
- Problem-solving abilities
- Adaptability and flexibility
Timeline
Prior Authorization Specialist
Therapy Tree
10.2022 - Current
Veterinary Technician
Small Animal Clinic / Montezuma Vet Clinic
01.2012 - 10.2022
Mortgage Loan Processor
Seattle Mortgage, Wells Fargo, CHASE Manhattan
01.2007 - 01.2012
Arizona School of Real Estate And Business
from Real Estate
Penn Foster College
from Veterinary Science
Similar Profiles
Nathalie OrtizNathalie Ortiz
Bilingual Speech-Language Pathologist Assistant at Therapy TreeBilingual Speech-Language Pathologist Assistant at Therapy Tree
Jesus Abraham DavalosJesus Abraham Davalos
Speech-Language Pathology Assistant (SLPA) at Therapy TreeSpeech-Language Pathology Assistant (SLPA) at Therapy Tree
Joe FalsettoJoe Falsetto
SLPA at Therapy TreeSLPA at Therapy Tree
Favian JimenezFavian Jimenez
Orderfiller at Walmmart DistributionOrderfiller at Walmmart Distribution
Christian MeyersChristian Meyers
Carpenter at Huesman BrothersCarpenter at Huesman Brothers