Kelly Anne Winkelman
Ballwin,MO
Summary
Administrative Assistant with three years of experience performing moderately complex tasks including filing, recordkeeping, and answering a multiline telephone. Cultivates a positive attitude while taking initiative and possessing a professional demeanor. Proficient in Microsoft Office, especially Word, and enthusiastic to learn new office technology as needed.
Overview
5
5
years of professional experience
Work History
Administrative Assistant
Guide Book Publishing
St. Louis, MO
04.2021 - Current
- Recognized by company for prioritizing multiple tasks while providing timely completion of all clerical tasks such as correspondence, reports, and data.
- Maintains filing system to ensure accurate and complete department records.
- Maintains office supplies including inventory, stocking, and ensuring supply facilities are organized while .
- Utilizes a professional manner while operating multiline telephone screening phone calls, answering questions or forwarding to appropriate department.
- Demonstrates attention to detail while communicating with clients regarding ad copy and billing.
- Increased on-time payments by 10% from advertisers by confirming mailing addresses and payment plans in a timely manner.
Sales Floor Associate
Michaels
St. Louis, MO
08.2020 - 04.2021
- Awarded Employee of the Month in October 2020 for dedication and assisting customers with positive attitude
- Greeted customers and provided information regarding store products and other necessary services required.
- Built customer loyalty and retention with swift product returns and exchanges to increase satisfaction and trust.
- Answered general questions regarding company hours of operations, holiday hours
- Assisted with stocking shelves, organizing merchandise, and maintaining cleanliness of sales floor.
Program Intern
Doresy Museum
Estes Park, CO
05.2019 - 12.2019
- Served as liaison with other YMCA departments or historic researchers- followed up to ensure requests were carried out
- Took initiative in scheduling appointments with historic researchers, increased productivity by preparing materials ahead of time and corresponding with researcher prior.
- Possessed exceptional skill when arranging events for YMCA donors at the Doresy Museum by coordinating with the Conference Department to set up the event weeks ahead of time.
- Assisted museum director with program budget and resulted in spending at least 20% less than planned through prioritizing programs.
- Analyzed trends for museum programs using Microsoft Excel and summarized observations using Microsoft Word.
Education
Bachelor of Arts - Art History
Truman State University
Kirksville, MO08-2018
Skills
- Administrative Support
- Answering Multiline Telephone
- Proficient in Microsoft Word
- Preparing for Meetings
- Maintain Filing Systems
- Document and Form Preparation
- Scheduling for Management
- Keeping track office inventory
Timeline
Administrative Assistant
Guide Book Publishing
04.2021 - Current
Sales Floor Associate
Michaels
08.2020 - 04.2021
Program Intern
Doresy Museum
05.2019 - 12.2019
Bachelor of Arts - Art History
Truman State University
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