Kelly Arredondo
Katy,TX
Summary
Driven Supply Chain Professional with proven to effectively resolve various types of technical issues. Successful at managing supplier efforts, delivering comprehensive client and employee compliance, and acting as a point of contact for important suppliers. Adept at overseeing-site quality and managing specific inspection schedules. Works effectively in cross-functional environments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
Work History
Materials Management
Memorial Hermann Hospital Southwest
08.2021 - 07.2022
- Maintained a clean, orderly work environment free of hazards.
- Verified quantity and description of materials received by checking merchandise against packing list.
- Assisted in receiving, stocking, and distribution of merchandise.
- Helped train new employees in safe practices and warehouse procedures.
- Operated equipment while observing standard safety procedures.
Senior Supply chain Technician
Houston Methodist Hospital
05.2019 - 08.2021
- Worked and communicated with clients and customers, adapting to expectations and providing quality goods and supplies on consistent basis.
- Conducted cyclic inventories and requisitioned stock to meet demanded inventory levels.
- Used identification tags, stamps and electronic marking tools to mark stock items.
- Determined causes of discrepancies to make appropriate adjustments to correct inventory records and documents.
- Verified clerical computations against physical count of stock to adjust errors in computations.
- Supervised healthy inventory systems, monitoring product stock, maintaining receipt files and inputting data into computer spreadsheets for long-term tracking.
Customer Service Representative
Uhaul
10.2018 - 05.2019
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Updated account information to maintain customer records.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Laboratory Technician II
AMSPEC LLC
07.2017 - 08.2018
- Performed routine lab and department maintenance to keep area clean and orderly.
- Documented information by maintaining daily logs and equipment record books.
- Calibrated and maintained instruments to keep equipment fully operational.
- Maintained documentation on tests performed in lab.
- Trained new associates in laboratory procedures and standards.
Shift Supervisor
Starbucks Coffee
09.2016 - 08.2017
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Responded to and resolved customer questions and concerns.
- Helped store management meet standards of service and quality in daily operations.
- Enforced company policies and regulations with employees.
OR MATERIAL MANAGEMENT III & ANESTHESIA TECH
Memorial Hermann Hospital
06.2009 - 03.2017
- MATERIAL MANAGEMENT III -
- Scan and distribute instruments and supplies for surgical cases
- Monitored safety stock levels and established order policies to balance inventory availability with minimal investment.
- Monitored surgical patients and delivered quality level of care before, during, and after operations to promote positive outcomes.
- Sorted and delivered materials to different work areas and staff.
- ANESTHESIA TECH
- Maintained and cleaned anesthesia machines by changing soda-lime, refilling vaporizers with anesthetic agents and replacing nitrous, oxygen and air cylinders.
- Stocked anesthesia supplies in anesthetizing locations, fiber optic carts, ploss carts and emergency airway bags.
- Maintained sterile anesthesia supplies within expiration date.
- Followed infection control procedures to maintain cleanliness of anesthesia monitors and apparatuses.
- Assisted anesthesia personnel with insertion and setup of temporary pacemakers, catheters, invasive monitoring lines and central lines for hemodynamic monitoring.
Barista
Starbucks Coffee
08.2008 - 01.2012
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Education
Diploma -
Judson High School
Converse, TXBachelor of Science - Business Management
University of Houston
Houston, TX12.2024
Skills
- Analytical and Critical Thinking
- Problem-Solving
- Quality Assurance
- Data Entry
- Active Listening
- Software Proficiency
- Verbal Communication
- Supervision and Leadership
- Troubleshooting
- Dependable and Responsible
Timeline
Materials Management
Memorial Hermann Hospital Southwest
08.2021 - 07.2022
Senior Supply chain Technician
Houston Methodist Hospital
05.2019 - 08.2021
Customer Service Representative
Uhaul
10.2018 - 05.2019
Laboratory Technician II
AMSPEC LLC
07.2017 - 08.2018
Shift Supervisor
Starbucks Coffee
09.2016 - 08.2017
OR MATERIAL MANAGEMENT III & ANESTHESIA TECH
Memorial Hermann Hospital
06.2009 - 03.2017
Barista
Starbucks Coffee
08.2008 - 01.2012
Diploma -
Judson High School
Bachelor of Science - Business Management
University of Houston
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