Gardening
Kelly Best
Administrative Professional
Shepherdsville,KY
No one is useless in this world who lightens the burdens of another.
CHARLES DICKENS
Summary
Experienced administrative professional with over 20 years in legal settings, adept at managing office operations, supporting executive teams, and ensuring efficient workflow. Proven expertise in legal documentation, case management, and client relations. Seeking to leverage strong organizational skills, attention to detail, and proactive problem-solving abilities in a dynamic administrative role. Known for professionalism, discretion, and a collaborative approach to achieving organizational goals. Open to new opportunities in diverse administrative environments.
Overview
21
21
years of professional experience
Work History
Subrogation Paralegal
Kolb Clare & Arnold, PSC
Louisville , KY
10.2020 - 07.2023
- Utilized file sharing programs such as Dropbox, ShareFile, Google Drive, encrypted zip files, and online portals to securely transmit documents to and from clients.
- Interviewed plan holders to gather details of incidents leading to claims and identify responsible parties for potential recovery, conducting an average of 15 interviews per week.
- Conducted background checks using resources such as LexisNexis, WestLaw, and PACER to fact-check.
- Liaised with other insurance companies and attorneys to negotiate reimbursement or settlement of case increasing revenue by 20%.
- Managed case files to ensure steady progression, completion of tasks, and coordination with attorneys, noting next steps for resolution resulting in a 30% faster turnover time.
Legal Administrative Assistant
Kopka Pinkus Dolin Attorneys At Law
Louisville , KY
07.2018 - 02.2020
- Worked with technical support to initiate new Cloud based environment and assisted in installing and training while encouraging and generating enthusiasm for new software.
- Kept office efficient and organized by managing tasks such as the inventories and ordering of equipment and supplies without oversight.
- Performed accounting activities, such as preparing 5-15 check requests, expense reports, purchase orders, and invoices each week, and managed in-office banking operations.
- Maintained closing reports and conducted due-diligence investigations for 300+ cases.
- Handled several tasks simultaneously, set priorities and scheduled work to meet deadlines.
Legal Administrative Assistant
Gwin, Steinmetz & Baird, PLLC
Louisville , KY
09.2013 - 07.2018
- Contributed to smooth business operations by planning and arranging meetings and conferences including travel arrangements for three attorneys utilizing Microsoft Outlook.
- Maintained organized office and case-specific paper and digital files for easy tracking and retrieval, reducing document retrieval time by 30%.
- Promptly responded to emails and other routine correspondence to facilitate communication and enhance business processes.
- Regularly maintained vendor invoices, corporate credit card expenses and reimbursements.
Legal Assistant
Lynch, Cox, Gilman & Goodman, PSC
Louisville , KY
08.2010 - 09.2013
- Drafted, uploaded and submitted court documents for electronic filing within state and federal courts.
- Proofread legal documents, contracts, and correspondence for legal team.
- Organized the supporting materials and prepared exhibits for trial cases.
- Maintained confidentiality of records and documents during legal proceedings, including litigation, negotiations for settlement, and depositions.
- Completed electronic filings, initiated billing statements, and managed firm administrative matters.
Legal Assistant
Sampson & Slechter, PLLC
Louisville , KY
11.2003 - 04.2010
- Worked with witnesses to complete thorough preparation for hearings and trials.
- Filed court documents and legal pleadings with court clerk on behalf of attorneys.
- Collected and compiled data from medical records and bills and provided monthly reports to executive attorneys.
- Greeted arriving clients, determined the nature and purpose of visit and directed individuals to appropriate destinations.
- Exhibited exemplary customer service by answering telephone calls to screen inquiries from customers, vendors and other callers seeking information.
Education
- Communications
- Completion upon 9 hours.
High School Diploma -
05.1998
- Graduated with Honors.
- Beta Club Member.
Skills
- Effective Communication (written and verbal)
- Confidentiality and Discretion
- Legal terminology and procedures
- Time Management and Multitasking
- Document Preparation
- Attention to detail and organization
- Mail Management
- Notary Public
- Invoice Processing
- Project Management
- Strong Problem Solver
- Schedule & calendar planning
Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
Career advancementHealthcare benefitsFlexible work hoursTeam Building / Company Retreats4-day work weekPaid time off401k matchWork from home optionStock Options / Equity / Profit SharingCertification
- CNP - Certified Notary Public
Interests
Photography
Hiking
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software
Microsoft Office Suite
Timeline
Subrogation Paralegal - Kolb Clare & Arnold, PSC
10.2020 - 07.2023
Legal Administrative Assistant - Kopka Pinkus Dolin Attorneys At Law
07.2018 - 02.2020
Legal Administrative Assistant - Gwin, Steinmetz & Baird, PLLC
09.2013 - 07.2018
Legal Assistant - Lynch, Cox, Gilman & Goodman, PSC
08.2010 - 09.2013
Legal Assistant - Sampson & Slechter, PLLC
11.2003 - 04.2010
Jefferson Community College - ,
Butler Traditional High School - High School Diploma,
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