Kelly Donna Smith
Lexington ,KY
Summary
Hardworking cleaning professional well-versed in routine and deep cleaning procedures for diverse needs. Consistently manages numerous office building floors independently with no supervision and relative ease. Custodian adept at completing work orders efficiently and on time. Identifies and reports safety hazards and major repair needs to department supervisors.
Overview
10
10
years of professional experience
Work History
Lead Cleaning Technician
Precise Cleaning Solutions
Lexington, KY
04.2020 - 02.2022
- Swept floors, removed debris and returned equipment to proper areas at end of each shift.
- Used time management and efficient cleaning methods to meet deadlines.
- Handled equipment, chemicals and materials properly and with caution.
- Organized and used industrial cleaning products following strict safety procedures.
- Adhered to safety protocols, resulting in zero complaints, hazards or lost-time accidents.
- Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
- Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Over a year in Leadership position
- Spot-cleaned stains and repaired scuffs or dings to maintain furniture and walls.
Administrative Assistant
Paris Veterinary Clinic
Paris, KY
03.2020 - 05.2020
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Offered office-wide software support and training, troubleshooting issues and optimizing usage.
- Clinic closed shortly after hire date. For reasons which are unknown to me but was very unexpected.
Janitorial and Maintenance Supervisor
Aramark
Richmond, KY
08.2018 - 03.2020
- Coordinated daily workflow through task prioritization and concise scheduling.
- Evaluated employee performance and recommended promotions, transfers and dismissals.
- Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
- Maintained required records of work hours, budgets and payrolls
- Was moved quickly up the ranks to supervisor position in a very short period of time..
Administrative Assistant
Housing Authority Of Richmond
Richmond, KY
03.2015 - 10.2017
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Coached new employees on administrative procedures, company policies and performance standards.
- Edited subcontractor proposals, project punch lists, transmittals and memorandums for organizational support.
Registration Supervisor
Patty A. Clay Hospital
Richmond, KY
04.2002 - 06.2006
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Established and updated work schedules to account for changing staff levels and expected workloads.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Delegated tasks to administrative support staff to organize and improve office efficiency.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
Education
No Degree - Computer Science
Morehead State University
Morehead, KY08.1993
Bachelor of Science - Computer Science
Eastern Kentucky University
Richmond, KY05.1999
High School Diploma -
Mercer County High School
Harrodsburg, KY05.1993
Skills
- Damage Prevention
- Facility and Site Cleaning
- Productivity and Time Management
- Safety Standards and Protocols
- Positive Team Player
- Strong Work Ethic
- Communication and Interpersonal Skills
- Conscientious and Detail-Oriented
Timeline
Lead Cleaning Technician
Precise Cleaning Solutions
04.2020 - 02.2022
Administrative Assistant
Paris Veterinary Clinic
03.2020 - 05.2020
Janitorial and Maintenance Supervisor
Aramark
08.2018 - 03.2020
Administrative Assistant
Housing Authority Of Richmond
03.2015 - 10.2017
Registration Supervisor
Patty A. Clay Hospital
04.2002 - 06.2006
No Degree - Computer Science
Morehead State University
Bachelor of Science - Computer Science
Eastern Kentucky University
High School Diploma -
Mercer County High School