Forward-thinking Executive Assistant accomplished in aiding company leaders with key functions. As a qualified and versatile self-starter with over two decades of multidisciplinary experience in education, marketing and customer service. I'm able to maintain organization without compromising the details and am a strong connector and empathetic communicator who enjoys independent projects alongside team collaboration.
Overview
20
20
years of professional experience
Work History
Special Education Division Assistant
District 214
Elk Grove Village, IL
05.2024 - Current
Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
Handled confidential documents securely according to established protocol.
Sorted and distributed incoming faxes, letters and emails for office distribution.
Monitored behavior of students in order to ensure a safe, positive learning environment.
Kept track of all Annual Reviews for students to meet the State of Illinois system
Scheduled meetings with parents, students and staff within our school.
Supported students with personalized accommodations, extra assistance and educational assessments.
Participated in team planning meetings with other professionals involved in the care of special needs children.
Event and Marketing Coordinator
Cartwright Home Team
Arlington Heights, IL
01.2018 - 04.2024
Processed real estate transactions from start to finish, smoothly communicated between clients, sales staff and title companies and drove on-time, smooth and stress-free closings.
Cultivated congenial relationships with clients and other parties in transactions with ultimate focus on customer satisfaction and business growth.
Oversaw and managed real estate agency digital tools and recommended new features for technology platform to improve closing process based on transaction coordination experiences.
Delivered enthusiastic, efficient and multi-faceted administrative and computer support, particularly through production and underwriting processes.
Fostered relationships with customers to expand customer base and retain business.
Created and distributed marketing materials and attended networking events to promote agency and its services to potential referral partners.
Followed-up with clients after installations to assess quality service and customer satisfaction.
Clerical Assistant
Community Consolidated School District
Palatine, IL
08.2013 - 01.2018
Part of a two-person team that oversees the administrative duties of a 655-student elementary school
Created daily attendance and behavioral reports for the principal and assistant principal
Registered students and tracked test results, transfer forms, attendance records and other vital documents
Managed 20+ field trips annually: organize bus information, collect money for field trips and compile health records for students
Coordinated company records and resources to assist team members with special projects.
Screened visitors and directed to specific location for office safety.
Worked easily with office programs such as Microsoft Excel, word and powerpoint to carry out daily team clerical needs.
Maintained detailed administrative and procedural processes to improve accuracy and efficiency.
Processed accounts payable and accounts receivable updates to maintain current financial records.
Adjunct Faculty
Eastern Illinois University
Chicago, IL
06.2013 - 01.2018
Taught four college level courses a year, with an average of 25 students per class
Documented student assignments, attendance and test scores in online reporting systems.
Sourced appropriate course materials to support variety of student learning needs and styles and deliver content in relevant, distinctive ways.
Collaborated with the Dean of Continuing Education to develop a new course focused on Critical Thinking: have taught the course for four years and have educated for than 190 students
Integrated multimedia technology in classroom instruction for well-rounded and engaging approach to instruction.
Created lesson plans and developed instructional materials covering required topics and learning objectives.
Advised students regarding academic matters to improve successful course completion.
Utilized variety of technologies and instructional methodologies to keep courses fresh and engaging.
Event and Site Coordinator, Administrative Asst
National Louis University
Lisle, IL
06.2005 - 08.2013
Developed external and internal communications for key strategic initiatives.
Maintained files with contracts, agreements and work orders in client-specific platforms.
Developed marketing brochures for our space at all five area campuses
Coordinated plans and specific event needs with internal personnel.
Liaised between clients and company to verify contract fulfillment.
Oversaw event logistics, venue scheduling and accommodations.
Helped with end-to-end event planning process through meetings, walk-throughs and day-of execution.