Kellye Dooley
San Antonio,TX
Summary
Dynamic individual with hands-on experience in Desktop Publishing and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Co-Owner, Office Manager
Mustang Air
Fulton, TX
06.2000 - 05.2008
- Managed day-to-day operations efficiently, ensuring smooth workflow and timely completion of tasks.
- Collaborated with co-owner on strategic planning initiatives for long-term business success.
- Improved customer satisfaction ratings by consistently delivering high-quality products and services.
- Oversaw financial management tasks, including budgeting, forecasting, and cash flow optimization.
- Ensured accurate record-keeping for financial transactions, maintaining organized documentation for easy reference during audits or other inquiries.
- Maintained compliance with industry regulations and legal requirements through diligent oversight of business practices.
- Developed a strong company culture, fostering teamwork and collaboration among staff members.
- Implemented innovative marketing campaigns to expand customer base and increase brand awareness.
- Negotiated favorable contracts with suppliers, resulting in reduced costs and improved product quality.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Conducted target market research to scope out industry competition and identify advantageous trends.
- Developed marketing materials and campaigns to boost brand awareness and customer engagement.
- Networked with other businesses and customers to increase sales opportunities and contacts.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.
- Improved team morale and cohesion with regular team-building activities and open communication channels.
- Oversaw office budget, ensuring all expenditures were within allocated funds and identifying cost-saving opportunities.
- Optimized office space utilization, leading to more efficient and productive work environment.
Data Entry Clerk
Tim Pulliam
Rockport, TX
09.2005 - 03.2008
- Completed data entry tasks with accuracy and efficiency.
- Followed established procedures to enter and process data correctly.
- Organized, sorted, and checked input data against original documents.
- Scanned documents and saved in database to keep records of essential organizational information.
- Entered data into various computer systems accurately using Microsoft Office Suite.
- Verified accuracy of data entered into system to produce error-free reports.
- Verified entered data against source documents to maintain consistency across multiple platforms within the organization.
- Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
- Maintained a high level of accuracy and speed through continuous self-assessment, surpassing company standards consistently.
- Expedited data entry tasks through the use of keyboard shortcuts and customized software tools.
- Entered detailed customer and transaction data for enhanced record-keeping and analysis.
- Facilitated efficient data migration projects, ensuring seamless transitions to new systems.
- Optimized data backup procedures, safeguarding against data loss and facilitating easy recovery.
- Maintained files, records, and chronologies of entry activities.
- Verified data files prior to entry to maintain high data accuracy.
- Managed and organized documents for data entry tasks.
- Checked for accuracy by verifying data and records.
- Compared transcribed data with source document to detect and correct errors.
Executive Assistant
American Physician Services
03.1997 - 03.2000
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Managed complex projects on behalf of the CFO to ensure timely completion and optimum results.
- Played a critical role in preparing financial statements for quarterly reviews, ensuring accuracy and compliance with regulations.
- Coordinated cross-departmental communication, fostering collaboration between finance teams and other business units.
- Enhanced office efficiency by implementing new administrative systems and processes for better workflow management.
- Supported the financial team with accurate document preparation for board meetings, presentations, and reports.
- Created Annual Reports and coordinating with printers for production.
Desktop Publishing Specialist
Unique Printing
01.1991 - 05.2005
- Evaluated new technologies and software updates, recommending implementation strategies that supported business growth objectives.
- Developed creative design concepts that effectively conveyed the intended message while maintaining visual appeal across various platforms.
- Assisted clients in understanding technical requirements related to print production, guiding them through the process from concept development to final output.
- Increased brand recognition through the development of visually engaging and cohesive marketing materials, including brochures, flyers, and posters.
- Adapted existing designs to accommodate changes in content or layout requests from clients without compromising visual integrity or messaging impact.
- Increased customer satisfaction by providing timely and accurate desktop publishing services tailored to client specifications.
- Managed multiple projects simultaneously, prioritizing tasks for effective time management and project completion.
- Troubleshot issues within desktop publishing software programs as they arose, identifying root causes and implementing appropriate solutions quickly and efficiently.
- Updated internal templates to improve usability, resulting in a more efficient work environment for colleagues.
- Enhanced document readability by applying expert desktop publishing techniques and design principles.
- Optimized file formats for digital distribution channels, maximizing accessibility for endusers.
- Conducted quality control reviews of all published materials, ensuring accuracy and compliance with industry standards.
- Checked preliminary and final proofs for errors and made necessary corrections.
- Prepared sample layouts for approval using computer software.
- Performed design, layout and typesetting of publications, office forms and various other projects to optimize designs and production strategies.
- Designed templates, headers and footers, multi-column documents, tables and charts for [Area of expertise] needs.
- Satisfied project requirements and customer demands by creating high-quality layouts for manuals, newsletters, posters and brochures.
- Operated high-volume copiers, large and small laminators and binding and finishing machines to finalize [Number] projects per week.
- Coordinated with print vendors to ensure high-quality output at competitive prices, achieving cost savings without sacrificing results.
Education
Associate of Arts - Commercial And Advertising Art
South Plains College
Levelland, TX07.1999
Skills
- Customer service
- Small business operations
- Report generation
- Marketing expertise
- Problem-solving
- Multitasking and organization
- Creative thinking
- Project management
- Verbal and written communication
- Desktops, laptops, and mobile devices
- Skilled in Adobe and Microsoft tools
Certification
Microsoft Word, Excel, Powerpoint.
Adobe PageMaker and InDesign, Photoshop.
Timeline
Data Entry Clerk
Tim Pulliam
09.2005 - 03.2008
Co-Owner, Office Manager
Mustang Air
06.2000 - 05.2008
Executive Assistant
American Physician Services
03.1997 - 03.2000
Desktop Publishing Specialist
Unique Printing
01.1991 - 05.2005
Associate of Arts - Commercial And Advertising Art
South Plains College
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