Client-focused and organized professional with extensive and diverse experience, primarily in the food, beverage and convenience store industry with a focus on customer service, business management and project coordination. Collaborative communicator to quickly build relationships with both clients and colleagues.
Overview
15
15
years of professional experience
Work History
Business Manager
Acosta Group
Jacksonville, FL
01.2023 - Current
Collaborated with top-notch consumer brands to enhance their market presence in regional wholesale distributors and retail chains.
Established, managed, and grew relationships with CPG customers and clients
Acting as the liaison between customers and clients to effectively gain in-store presence and sales
Presented, completed, and maintained contracts, rebates, purchase orders, and other financial documents.
Responsible for the management of trade shows at a major wholesale distributor, including attending and assisting with other industry events when needed.
Managed a hybrid role, working independently both in the home office and on the field, effectively balancing in-person and virtual meetings, continuing education, and regional growth of Acosta Group.
Regional Manager
5-hour ENERGY/Street Team 5
St. Louis, MO
07.2021 - 12.2023
Assisted in implementing and fostering the growth of Street Team 5 program, supporting independent convenience store retailers.
Effectively supervised and guided a group of 9 sales representatives with projected expansion to 10 in the near future.
Conducted interviews for sales representative role, made hiring decisions, and managed the termination process for underperforming partnerships.
Providing initial and ongoing training and coaching whenever necessary
Provided field support and mentorship.
Monitored 5 social media posts of Street Team for adherence to brand guidelines.
Monitored and assessed individual store sales performances in my region, emphasizing growth of sales and prime product presence
Identified new market opportunities, initiated contact with both chain and independent owners, and established client accounts.
Conducted in-store visits to assess performance and provide recommendations for optimizing product placement, enhancing brand visibility and awareness.
Presented 5-hour ENERGY products at distributor's facilities to introduce new product launches.
Successfully organized and executed sampling initiatives to increase consumer exposure to new products
Facilitated ordering, inventory, and disbursement of product, racks, and POS as required
Created territories and routes in compliance with director's standards
Effectively travelled as necessary within the region and throughout the mid-west.
Territory Sales Specialist
Sirna & Son's Produce
Norwalk, OH
03.2019 - 05.2020
(Permanently laid-off due to the effect of Covid on the industry.)
Managed a diverse territory consisting of schools/universities, restaurants, event centers, and healthcare facilities.
Promoted the advantages offered by Sirna & Son's to grow a previously untapped territory
Successfully generated orders, recommended fresh merchandise, and expanded product lines during scheduled client meetings
Managed weekly accounts receivable and ensured prompt collection of outstanding balances.
Territory Sales Representative
Eby-Brown
Ypsilanti, Michigan
01.2014 - 02.2019
Directed the management of a territorial portfolio consisting of around 80 accounts, spanning Toledo and nearby areas within a 100-mile radius
Implemented strategies to meet and exceed individual sales targets set by the company.
Managed and developed existing accounts with exceptional customer service
Researched and addressed customer service needs promptly, consistently guaranteeing client contentment.
Continuously fostered professional connections within the industry to expand account base.
Ensured the prompt and accurate completion of weekly and monthly reports
Active presence at trade shows contributed to increased business growth and expanded industry awareness.
Senior Sales Representative
Core-mark International
Leitchfield, Kentucky
03.2009 - 01.2014
Managed a territory of 70+ accounts across Cleveland, Detroit, Northwest Indiana, Chicago, and surrounding areas
Developed new business for division chain, independent, and collegiate accounts
Developing assigned territory goals to establish specific sales targets for each category
Prospected and established new accounts within assigned territory
Optimized time and territory management by effectively planning itinerary and allocating call frequency based on account needs.
Supported corporate and divisional marketing programs to enhance account penetration sales strategies.
Researched and resolved customer complaints to ensure satisfaction of assigned accounts.