Kelly Jubenville
Fenton,USA
Summary
Dynamic professional with extensive experience as a General Manager at Big John Steak & Onion, excelling in time and resource optimization. Proven track record in enhancing customer service and managing budgets effectively. Skilled in training and development, with a strong focus on operational efficiency and team leadership.
Overview
6
6
years of professional experience
Work History
Full-Time Caregiver
Fenton, USA
10.2022 - Current
- Performed basic housekeeping tasks for a safe living environment.
- Managed household finances and budgets.
- Performed routine daily tasks.
- Coordinated appointments with doctors and other professionals.
- Time management skills.
Personal Shopper(Seasonal)
Walmart Supercenter
Howell, USA
10.2023 - 02.2024
- Collaborated with team to complete daily tasks and enhance service delivery.
- Organized items in storage areas, arranging similar items together for easy access.
- Delivered superior customer service, answered questions, and resolved customer complaints.
- Assisted with collection, loading, and acceptance of payment for customer pick-up and delivery orders.
General Manager
Big John Steak & Onion
Grand Blanc, USA
01.2019 - 02.2023
- Structured internal operations and outlined policies and procedures.
- Led teams by example to deliver exceptional standard of work.
- Oversaw daily operations of business, ensuring efficiency and productivity.
- Identified opportunities for growth and expansion within market.
- Managed budgets and financial performance, monitoring revenue and expenses closely.
Personal Shopper(Seasonal)
Walmart Supercenter
Grand Blanc, USA
10.2021 - 02.2022
- Selected, bagged, and staged grocery orders for guests.
- Delivered superior customer service, answered questions, and resolved customer complaints.
- Advised customers on suitable substitutes for dated, discontinued, or unavailable products.
- Organized items in storage areas, arranging similar items together for easy access.
Education
Diploma -
Grand Blanc High School
Grand Blanc05-2019
Skills
- Time and resource optimization
- Training and development
- Scheduling and rostering
- Hiring procedures
- Food safety management
- Customer Service
- Accurate money handling
- Meal Preparation
Community Service
Participated in Fish of Grand Blanc to help provide food, clothing, and emergency services to the Grand Blanc community as a volunteer for several years through my church.
References
- Jonathan Doolin, Plant Quality Control, Acument Global Technologies, (810)-263-1784, Former Co-worker
- Sarah Asmus, General Manager, Big John Steak & Onion, (810)-394-0255, Former Co-worker
- Jamie Spencer, Former General Manager, Big John Steak & Onion, (810)-513-1337, Former Supervisor
Timeline
Personal Shopper(Seasonal)
Walmart Supercenter
10.2023 - 02.2024
Full-Time Caregiver
10.2022 - Current
Personal Shopper(Seasonal)
Walmart Supercenter
10.2021 - 02.2022
General Manager
Big John Steak & Onion
01.2019 - 02.2023
Diploma -
Grand Blanc High School
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