Kelly M. Cooper

Effective communicator with excellent customer service skills Energetic leader with strong organizational and interpersonal skills Goal-oriented professional who contributes proactively to team Employment ――――――――――――――――――――――――――――――――――――――――――――――――― Scholarship Advisor II (Office of University Scholarships), Auburn University Auburn, AL August 2017- Present Advises prospective and currently enrolled students and other stakeholders on college and university scholarship opportunities, financial aid, and application processes via in-person advising sessions, phone call, or presentations. Coordinates the awarding, cancellation, disbursement, and renewal of institutionally-funded scholarships. Presents scholarship information to students and parents and represents the department at internal and external functions. Maintains records such as application data, awards granted, scholarship opportunities, previous recipients, and donor information in accordance with state and federal laws and university regulations. Administers scholarship agreements including but not limited to awarding, reconciling account balances, and selecting appropriate scholarship recipients. Prepares reports such as those related to scholarship applicants, scholarship awards, and scholarship agreements. Interprets office and University policies and procedures to students, faculty, staff, departments, campus partners, and external stakeholders. Facilitates scholarship projects in support of the department, unit, or University. Admin Support Assoc II (Office of University Scholarships), Auburn University Auburn, AL. June 2015- July 2017 Responds to questions and provides advice in-person and by written, phone, and e-mail means from currently enrolled students, prospective students and parents. Uses discretion and independent judgment to answer and counsel students, parents, and/or prospective students in solving their scholarship needs. Representing the unit at internal and external functions. Format recipient reports for freshman, general, departmental, and external Scholarships. Log all external scholarship checks in external database. Verify Auburn University athletes scholarship awards in accordance with Financial Aid. Admin Support Assoc II (Office of University Recruitment), Auburn University Auburn, AL. August 2012- June 2015 Advises prospective students and parents over the phone or in person to provide information about Auburn’s programs and educational opportunities. Recruits students and provides assistance and advice in relation to the admissions process. Verify accreditation of colleges via AACRAO website if questioned. Assist all incoming transfer students with admission process. Knowledge of FERPA policies. Proficient familiarity and competency of Banner. Collaborate and communicate effectively with Academic Advisors and Coordinators throughout different departments on campus. Maintain excellent time management and organization skills. Admin Support Assoc II (Enrollment Services), Auburn University Auburn, AL. March 2009 – August 2012 Assist in the development, maintenance, review and updating of recruitment communications. Maintain student recruitment database. Lead, support, and assist co-workers in communication efforts. Supervise 15 student employees and provide constructive feedback. Teller, Wachovia Bank - Auburn, AL. October 2005 - March 2009 Provided teller transaction, quality and efficiency to customers. Uncovered customer needs beyond the transaction.

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Well-regarded Type Advisor highly effective at analyzing data and trends to make timely, useful and effective recommendations. Well-versed in operating in complex, dynamic environments under tight deadlines. Prepared to leverage Number years' experience to take on new position with Company Name. Results-driven leader with positive attitude and passion for providing high-quality advice and guidance to clients. Proven ability to identify customer needs, resolve conflicts and build strong relationships. Possesses excellent problem-solving, communication and interpersonal skills. Adept School Counselor offering Number years of experience counseling students on mental health, academics and interpersonal conflicts. Driven to help students achieve success by providing guidance on career options, higher education choices and life planning. Attentive in identifying early warning signs of harmful behavior in students to provide preventive counseling. Consistent in meeting the established goals of the counseling program. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.