Summary
Overview
Work History
Education
Skills
Certification
Media Features
Timeline
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Kelly Lajb

St. Petersburg,FL

Summary

Dedicated and results-oriented business development professional with a proven track record within the substance use disorder treatment field. Leveraging extensive experience in sales, strategic planning, and relationship building, I am committed to expanding treatment services, fostering partnerships, and driving revenue growth to combat substance abuse and promote recovery.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Business Development Manager

Footprints Beachside
07.2021 - Current
  • Implemented strategic initiatives resulting in a 20% increase in client admissions within the first year
  • Cultivated strong relationships with referral partners, leading to a 30% growth in sources
  • Developed and executed targeted marketing campaigns resulting in a 25% increase in inquiries
  • Collaborated with the clinical team to tailor treatment programs to ensure high client satisfaction and retention rates
  • Utilized CRM software to track sales activities, manage client relationships, and inform decision-making
  • Represented Footprints Beachside at industry conferences, networking events, and trade shows to establish partnerships.

Manager

Sacred Space Recovery
09.2021 - 09.2022
  • Oversaw operations of a recovery facility, ensuring a supportive environment for individuals in recovery
  • Developed policies and procedures to promote safety, accountability, and personal growth among residents
  • Collaborated with healthcare professionals and community organizations to provide comprehensive support services
  • Managed administrative tasks and oversaw pre-screening and intake processes for prospective residents
  • Cultivated a positive community atmosphere, fostering peer support and encouraging residents to achieve recovery goals
  • Engaged in community outreach efforts to enhance support services and housing options for residents.

Marketing & Sales Director, Bar Manager

Ozona Blue Grilling Company
01.2018 - 01.2021
  • Directed all aspects of bar operations, resulting in increased profitability and customer satisfaction
  • Implemented marketing strategies resulting in a notable 15% increase in revenue
  • Established partnerships and orchestrated events to bolster brand visibility
  • Utilized CRM systems to track customer interactions and inform targeted marketing initiatives
  • Planned specials based on inventory analysis, optimizing resource allocation and maximizing profitability.

Marketing and Sales Manager

Bar Louie
01.2016 - 01.2018
  • Directed comprehensive marketing strategies resulting in a notable 15% increase in revenue
  • Managed social media platforms, achieving a remarkable 25% growth in followers and fostering engagement
  • Established strategic partnerships and orchestrated events to drive foot traffic and bolster brand visibility
  • Utilized CRM systems to track customer interactions and inform targeted marketing initiatives
  • Planned specials based on inventory analysis, optimizing resource allocation and maximizing profitability.

Education

Bachelor of Science in Social Work (BSSW) -

St. Petersburg College- Gibbs
St. Petersburg, Florida
01.2025

Skills

  • Sales and Negotiation
  • Relationship Building
  • Strategic Planning
  • Marketing and Branding
  • Communication and Presentation
  • Adaptability and Resilience
  • Ethical and Compliance Standards
  • Relationship Development
  • Stakeholder Communication
  • Business Development

Certification

  • CMHT
  • CPS
  • MHFA
  • ACDC

Media Features

Media Features:

  • Featured on Bay News 9 highlighting the benefits of our program and how to ask for help.
  • Interviewed by Fox 13 for insights on family dynamics during the holidays in early recovery featuring our holiday open house event.
  • Appeared on Tampa Bay 10 to discuss how our facility helps aid in the fight against the fentanyl crisis.

Timeline

Manager

Sacred Space Recovery
09.2021 - 09.2022

Business Development Manager

Footprints Beachside
07.2021 - Current

Marketing & Sales Director, Bar Manager

Ozona Blue Grilling Company
01.2018 - 01.2021

Marketing and Sales Manager

Bar Louie
01.2016 - 01.2018

Bachelor of Science in Social Work (BSSW) -

St. Petersburg College- Gibbs

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Kelly Lajb