Kellyn Quillian
Phoenix,AZ
Summary
Throughout my history of client-facing positions, I have always had a laser focus on maintaining successful, positive relationships with customers, while still prioritizing company goals. I am highly self-motivated and I constantly look for ways to improve efficiencies that will maximize productivity for myself those around me. My unique combination of people skills and creative thinking enables me to offer clients a specialized experience that best suits their needs.
Overview
5
5
years of professional experience
Work History
Account Manager
OTR Solutions
01.2020 - Current
- Oversee a book of 400+ clients while facilitating elevated satisfaction
- Train and manage an international team to regularly meet and exceed KPIs
- Build and strengthen long-lasting specialty client relationships
- Educate clients on new products or services to further integrate their business
- Maintain current, high-level industry knowledge to provide real-time advice to clients
Commission Sales Associate
Belk
08.2018 - 01.2021
- Demonstrated ability to adapt to various roles and responsibilities by cross-training for multiple departments
- Provided exceptional service to increase sales and customer satisfaction
- Prioritized cultivating client relationships to foster repeat business
- Kept track of stock and maintained cleanliness of stations and stockrooms
Education
BBA - Dual Majors: Management And Marketing
University of West Georgia
Carrollton, GA05.2019
Skills
- Adaptability
- Attention to Detail
- Collaboration
- Confidentiality
- Creative Problem Solving
- Effective Communication
- Professionalism
- Public Speaking
- Risk Mitigation
- Team Management
Timeline
Account Manager
OTR Solutions
01.2020 - Current
Commission Sales Associate
Belk
08.2018 - 01.2021
BBA - Dual Majors: Management And Marketing
University of West Georgia
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