Kellyn Torres
Buffalo,NY
Summary
Accomplished Human Resources Professional proactive in meeting company issues head-on with a creative and compassionate approach. Expertise includes recruitment, payroll compliance, benefits administration, leave management and employee relations.
Overview
7
7
years of professional experience
Work History
Senior Human Resources Generalist
Health System Services
03.2023 - Current
- Spearheaded the development and implementation of a comprehensive HR program from scratch, transitioning the company from external HR consultants to an internal framework.
- Designed and implemented new HR policies, procedures, and training initiatives, ensuring alignment with organizational objectives and regulatory requirements.
- Solely responsible for overseeing all HR functions and providing comprehensive support to a workforce of approximately 125 employees within the company.
- Process multi-state, bi-weekly payroll for six locations, ensuring timely distribution.
- Administer and manage employee benefits programs.
- Transitioned company to a new benefit provider, conducted open enrollment, and worked with the HRIS development team to establish new carrier feed connections.
- Utilize various sourcing methods for hiring needs, creating a robust candidate pipeline while collaborating with department managers to understand staffing needs, and create relevant job descriptions.
- Engage in the full cycle recruiting process from sourcing, screening, interviewing, background checks to onboarding and new hire orientations.
- Ensure full compliance with FMLA administration and regulations, advising employees through the FMLA, DBL, and PFL process for smooth transitions during leave.
- Manage and monitor workers' compensation claims, working closely with insurance providers and injured employees for timely resolution.
- Handle unemployment claims by preparing and submitting documentation, representing the company in hearings, and minimizing financial impact.
- Oversee the HRIS platform ADP to ensure data accuracy, reporting, and compliance.
- Create and deliver comprehensive training programs for new hires, including orientation, policies, and compliance training.
- Skillfully resolve employee disputes and conflicts, maintaining a positive and respectful work environment.
- Implement employee engagement initiatives including surveys, feedback mechanisms, and recognition programs.
Human Resources Generalist
McGard LLC.
01.2021 - 03.2023
- Oversaw full-cycle recruiting process focusing on skilled trades and corporate-level roles.
- Sourced resumes, conducted candidate screenings, facilitated interviews, and handled pre-employment screenings and background checks.
- Conducted monthly benefit orientations for new hires and prepared and conducted enrollment benefit fairs for open enrollment.
- Administered paperwork for Family Medical Leave, Paid Family Leave, and Disability, supporting employees during crucial times and ensuring compliance.
- Maintained the HRIS platform ADP for accurate employee data tracking, streamlining HR operations and compliance.
- Processed separation paperwork and handled unemployment claims, maintaining confidentiality for employees and the company.
- Processed Workers Compensation claims and maintained accurate documentation in the accident database.
- Skillfully handled employee relation issues with utmost confidentiality, fostering a positive and respectful workplace culture.
Human Resources Recruitment Coordinator
Apple Montessori Schools
08.2017 - 01.2021
- Executed full-cycle recruiting including sourcing, pre-screening, interviewing, onboarding, and collection of new hire paperwork.
- Conducted employee data audits utilizing the HRIS platforms ADP, Bullhorn, Paycor and Paylocity to track and record pertinent data.
- Managed a requisition load of approximately fifty (50) positions for fifteen (15) locations across New Jersey
- Conducted and tracked exit surveys for all terminated employees.
- Created job descriptions, job advertisements, and offer letters to attract candidates within the market industry.
- Attended job fairs at local universities to attract recently graduated candidates.
- Coordinated and implemented human resource projects such as retention plans, new onboarding procedures, orientation practices, and competitive salary analysis.
- Maintained social media company accounts and advised on Marketing projects and social media efforts for Instagram, LinkedIn, Yelp, Google, Glassdoor, and Indeed.
- Provided marketing support and creative development during COVID to bolster company initiatives while continuing to work in recruitment solutions.
Education
Psychology -
Goucher College
Towson, MDSkills
- Recruitment & Talent Acquisition
- Benefits Administration
- Leave Management
- Employee Relations
- Consultation & Advising
- Progressive Discipline
- Payroll Administration
- HRIS Systems Management
- Communication & Organization
- Compliance Knowledge
- HR policies and procedures
- Building morale
Leadership Experience
Board Member, 01/01/24 - Present
The Tool Library, Buffalo, NY
- Operations Committee Co-Chair - lead strategic initiatives to streamline operations and enhance membership experience. Provide support for both volunteers and Tool Library members while fostering a collaborative team environment.,
- Human Resources Support – Provide guidance and support to the Tool Library focusing on general HR practices and recruitment efforts. Assisted in developing HR policies, ensuring compliance, recruitment and promoting a positive organizational culture.
Timeline
Senior Human Resources Generalist
Health System Services
03.2023 - Current
Human Resources Generalist
McGard LLC.
01.2021 - 03.2023
Human Resources Recruitment Coordinator
Apple Montessori Schools
08.2017 - 01.2021
Psychology -
Goucher College
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