Felicia K Pruitt
Villa Park,IL
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
8
8
years of professional experience
Work History
Phlebotomist
Kindred Hospital Chicago Northlake
Northlake, IL
08.2023 - Current
- Performed venipuncture and other blood collection procedures according to established standards.
- Maintained a clean, safe, and organized work environment.
- Verified patient information prior to specimen collection.
- Processed samples accurately and efficiently.
- Monitored inventory levels of supplies used in phlebotomy services.
- Documented patient information into electronic medical records system.
Assistant Manager
Speedway LLC.
Northlake, IL
12.2018 - 08.2023
- Monitored cash intake, and deposit records, while increasing accuracy and reducing discrepancies
- Assisted with creating schedules/delegating assignments and daily tasks to meet coverage and service demands
- Offering hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs
- Checked in vendors daily, and other duties assigned
- Properly receive delivery and put goods away in proper stations.
Dietary Aid
Norridge Gardens
Norridge, IL
08.2016 - 12.2018
- Prepared food for residents
- Serve food
- Clean the kitchen and wash dishes.
- Stocked supplies in dining areas as needed.
- Assisted with preparation of snacks and other light meals.
Shift Lead
Taco Bell
Franklin Park, IL
01.2016 - 05.2018
- Train new employees
- Delegate daily tasks and responsibilities
- Resolve Customer complaints and issues while offering thoughtful solutions to maintain customer satisfaction
- Maintain a clean and well organized production area to avoid violations or unnecessary work delays due to hazards or inefficient layouts
- Delivered superior training and leadership to teams
- Assisted team to enhance work performance and help them and the business achieve targets and goals.
Education
Phlebotomy
Stars Academy
Hickory Hills, IL02-2023
High School Diploma -
Proviso West High School
Hillside, IL05-2008
Skills
- Proficient in blood collection
- Excellent communication skills
- Great customer service skills
- Team player
- First Aid and CPR
- Vitals
- Urinalysis
- Data Entry
Timeline
Phlebotomist
Kindred Hospital Chicago Northlake
08.2023 - Current
Assistant Manager
Speedway LLC.
12.2018 - 08.2023
Dietary Aid
Norridge Gardens
08.2016 - 12.2018
Shift Lead
Taco Bell
01.2016 - 05.2018
Phlebotomy
Stars Academy
High School Diploma -
Proviso West High School
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