Results oriented health care marketing professional adept at cultivating relationships with clients and colleagues. Engaging and personable. Strategic thinker who increases business opportunities through dynamic marketing strategies, sharp communication skills and dedication to customer service. Adept with CRM software, Microsoft Word, Excel, PowerPoint, Outlook and Teams. Considered confident, talented, intelligent, service-driven and a valuable addition to any team.
Overview
24
24
years of professional experience
Work History
Account Executive
SunCrest Hospice, LHC Group
07.2017 - Current
Execute marketing and promotional initiatives to achieve projections via weekly, monthly and quarterly strategic planning
Develop and maintain positive relationships with current and prospective referral sources via sales calls, in-services and community outreach events to increase referrals
Managed 1012 customer visits per day
Educate referral sources and community with regard to Hospice Medicare benefits
Build and monitor perception of SunCrest Hospice as a high quality provider
Communicate features and benefits of LHC group and SunCrest Hospice
Pre-call plan, establish rapport, question effectively to identify customer needs, propose solutions, handle objections and close
Collaborate with interdisciplinary team to implement promotional opportunities within community, address client needs and provide updates on key accounts
Assist with training and development
Actively participate in Team meetings and conference calls
Complete special assignments in a timely manner and with enthusiasm
Clinical Therapist, LMSW
Cherokee Health Systems
05.2015 - 07.2017
Perform initial intake evaluation
Plan and administer therapeutic treatment
Discuss progress towards goals with clients
Consult with PCP, Psychiatrist, and other clinicians concerning treatment plan
Document progress in treatment plan reviews
Evaluate crisis situations and apply appropriate interventions
Acted as role model for clients by exhibiting positive behaviors.
Provided individual and family therapy and support under direction of experienced staff.
Facilitate psycho-educational group therapy sessions.
Refer clients to supportive services to supplement treatment and counseling
Director, Client Relations
Hernandez, Hicks & Valois
12.2012 - 05.2015
Collaborated with firm partners to develop marketing platform
Managed continuing education events curriculum
Represented firm during sales calls, local events and conferences
Planned promotional events for internal and external clients
Researched, developed and implemented special projects
Director of Business Development
Total Orthopaedic Care
12.2010 - 12.2012
Collaborated with CEO to develop marketing strategies to increase revenue
Developed targeting strategy to ensure adequate reach, frequency and messaging for target referral sources
Represented practice via sales calls, convention attendance, in-services and community out-reach events
Developed continuing education programs
Pharmaceutical Sales Representative
Procter And Gamble Pharmaceuticals
11.1999 - 10.2010
Successfully sold P&G products in various categories throughout tenure: Urology, Cardiology, Gastroenterology, Women's Health Care and over the Counter brands
Analyzed competitive data and prescription data to identify opportunities
Led local team cross functional product efforts and action plans
Developed and implemented territory action plans for growth
Consistently delivered Total Prescription volume, share, targeting, reach, frequency and call goals
Managed budget to grow business through in-service and peer to peer events to build image for P&G brands and increase Total Prescription share
Demonstrated thorough understanding of products, competition, marketplace and formulary coverage
Delivered impactful individual and group presentations to grow sales
Collaborated with territory counterparts and corporate promotional partners to effectively launch new products and ensure adequate representation