Kelmy Biaggi
Dunellen,NJ
Summary
Adept at driving operational excellence, I significantly enhanced warehouse efficiency at KSI Auto Parts through innovative inventory management and robust team leadership. My approach blends meticulous attention to detail with a keen ability to motivate staff, achieving a notable increase in productivity while ensuring adherence to safety protocols.
Experienced with warehouse operations, inventory control, and team supervision. Utilizes effective communication and organizational skills to enhance workflow efficiency and team productivity. Track record of implementing process improvements and ensuring high standards of accuracy and safety.
Overview
26
26
years of professional experience
Work History
Warehouse Supervisor
KSI Auto Parts
07.2019 - Current
- Supervised shipping and receiving, distribution and workplace safety.
- Supervised warehouse operations by managing employees during shifts.
- Oversaw daily operations and shipping and handling processes.
- Monitored employee performance and offered mentoring and leadership to improve any deficiencies.
- Completed daily operations on time and maintained high standards of accuracy.
- Managed a team of warehouse workers for optimal scheduling, task delegation, and overall productivity.
- Developed and implemented strategies to improve team productivity and efficiency.
- Trained new team members on proper and safe use of tools and equipment.
- Met or exceeded production goals and objectives by following strict procedures.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Supported production workers in meeting goals without compromising safety and compliance.
- Collaborated with other department heads on company-wide initiatives aimed at improving operational efficiency across multiple divisions.
- Handled employee concerns promptly and effectively while maintaining open lines of communication amongst team members.
- Increased accuracy in order fulfillment with thorough quality control checks before shipping orders.
- Reduced order processing times by streamlining the picking, packing, and shipping processes.
- Enhanced employee productivity through effective training programs and performance evaluations.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
- Developed and implemented policy and procedure updates to improve workflow and productivity.
- Enforced team adherence to safety regulations and protocols.
- Monitored progress of tasks to provide feedback for improvement.
- Assigned tasks to team members to complete within designated time frames.
- Monitored production levels and implemented measures to increase output.
- Evaluated team performance and provided feedback on areas requiring improvement.
- Inspected work areas to keep free of hazards and maintain proper function of safety equipment.
- Maintained accurate records of team attendance and documented disciplinary actions.
- Reduced product damage with improved packaging methods and training staff on proper handling techniques.
Delivery Driver
Max Finkelstein
06.2017 - 12.2018
- Loaded truck and properly secured items to prevent damage for deliveries.
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Verified accuracy of all deliveries against order forms.
- Successfully avoided time delivery delays by carefully planning best routes.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
- Expedited deliveries to meet customer deadlines and requirements.
- Inspected load security and checked for damages.
Auto Body Shop Manager
Bradford Wreck-A-Mended
02.1999 - 03.2017
- Ensured timely completion of projects by closely tracking progress against deadlines and adjusting resources as needed.
- Maximized use of available space by reorganizing the shop layout for increased productivity.
- Enhanced shop efficiency by streamlining repair processes and allocating tasks effectively.
- Implemented a comprehensive safety program to reduce workplace accidents and maintain compliance with industry regulations.
- Provided exceptional customer service through transparent communication about repair timelines, costs, and expectations throughout the entire process.
- Stocked shop with equipment, parts and other resources to promote timely service.
- Prepared work orders by describing repair and replacement services required, obtaining approval signatures, and entering orders into work management system.
- Supervised and managed shop operations and tasks.
- Processed insurance paperwork and prepared estimates to negotiate insurance settlements.
- Built and maintained good relations with customers, encouraging loyalty and obtaining recommendations.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Developed strong relationships with insurance companies to facilitate seamless claims processing for customers.
- Increased overall profitability through effective cost control measures, such as managing inventory and reducing waste materials.
- Examined damaged vehicles to determine degree of structural and mechanical damage.
- Assisted in recruiting, hiring and training of team members.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Removed dents, filled in cracks, and painted car exteriors to restore appearance and condition.
- Reported issues to higher management with great detail.
Skills
- Warehouse operations
- Inventory management
- Problem-solving
- Warehouse organization
- Loading and unloading
- Warehouse safety
- Shipping and receiving
- Attention to detail
- Shipping and receiving operations
- Material handling
- Order picking and processing
- Staff management
- Quality checks
- Safety procedures
- Forklift operations
- Order pulling
- Staff training
- Employee motivation
- Equipment maintenance
- Load planning
- Policy enforcement
- OSHA compliance
- OSHA regulations
- Performance improvement
- Assembly and production
- Team leadership
- Verbal and written communication
- Safety compliance
- Employee training
Languages
Spanish
Native or Bilingual
Timeline
Warehouse Supervisor
KSI Auto Parts
07.2019 - Current
Delivery Driver
Max Finkelstein
06.2017 - 12.2018
Auto Body Shop Manager
Bradford Wreck-A-Mended
02.1999 - 03.2017
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