Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kelonie Vandiver

Round Rock,TX

Summary

Dedicated Security Supervisor skilled in providing exceptional security monitoring, and knowledge of surveillance protocols and equipment. Focused and detail-oriented with a proven history of mitigating risks and utilizing reasoned decision-making in high-pressure situations.


Personable Office Administrator with 6 years of experience prioritizing multiple tasks requiring prompt solutions. Talented problem-solver managing workloads while greeting residents, answering incoming phone calls, and fulfilling staff members' requests. Professional and welcoming in creating an upbeat work environment.

Overview

6
6
years of professional experience

Work History

Transaction Coordinator Assistant

AVER Transaction
11.2020 - Current
  • Reviewed and executed confidential documents, contracts, and disclosures.
  • Followed-up escrow process, coordinated contingency removal of property inspection, and maintained timely closing of escrow.
  • Assisted with bookkeeping and basic accounting tasks on QuickBooks as well as keeping individual spreadsheets with clients.
  • Provided administrative support, including managing calendars, scheduling meetings, and organizing travel arrangements.

Security Supervisor

Woodside HOA
01.2018 - 10.2020
  • Recorded incident reports with detailed accounts of occurrences.
  • Conducted regular patrols of the facility to detect and deter security threats.
  • Monitored and evaluated the performance of security personnel and provided feedback to improve performance.
  • Supervised and evaluated security staff performance to determine compliance with safety regulations.
  • Prepared and submitted reports to keep management informed of security activities and developments.
  • Screened vendors and contractors before granting access to restricted areas within

Software Support Specialist

SkySlope
10.2019 - 03.2020
  • Broke down and evaluated user problems, using test scripts, personal expertise, and probing questions.
  • Diagnosed and troubleshot hardware, software, and network issues.
  • Responded to customer inquiries and provided technical assistance over the phone, email, and Slack.
  • Suggested software and hardware modifications to clients to reduce lag time and improve overall speed.
  • Documented technical issues and solutions to enable tracking history and maintain accurate logs.
  • Identified and escalate unresolved technical problems to senior support staff for further investigation and resolution.

Education

Associate of Science - Sociology

American River College
Sacramento, CA
05.2019

Associate of Science - Criminal Justice

American River College
Sacramento, CA
05.2019

Associate of Science - Social Sciences

American River College
Sacramento, CA
05.2019

Associate of Science - Psychology

American River College
Sacramento, CA
05.2019

Skills

  • Critical Thinking
  • Troubleshooting Skills
  • Technical Support and Assistance
  • Maintaining Office Records
  • Managing Office Supply Inventory
  • Community Events
  • Call and Complaint Investigation
  • Daily Status Reports
  • Safety and Security Regulations
  • File and Records Management
  • Premises Patrols

Timeline

Transaction Coordinator Assistant

AVER Transaction
11.2020 - Current

Software Support Specialist

SkySlope
10.2019 - 03.2020

Security Supervisor

Woodside HOA
01.2018 - 10.2020

Associate of Science - Sociology

American River College

Associate of Science - Criminal Justice

American River College

Associate of Science - Social Sciences

American River College

Associate of Science - Psychology

American River College
Kelonie Vandiver