Kelsea Friedheim
Pickerington,OH
Summary
Versatile and dynamic, with a proven track record at Whitehall City Schools District, enhancing student learning and effectively managing crises. Skilled in therapeutic facilitation and instructional support, I excel in creating positive outcomes through continuous quality improvement and adept training. Achievements include significant improvement in student comprehension and team performance optimization.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Educational Aide
Whitehall City Schools District
10.2023 - Current
- Enhanced student learning by providing individualized support and guidance in various subjects.
- Monitored student progress through regular assessments, adjusting instruction as needed to address weaknesses and build on strengths.
- Aided teachers in creating engaging lessons that aligned with state standards while meeting diverse learner needs effectively.
- Participated in professional development workshops to stay current on best practices in education and improve teaching strategies.
- Provided one-on-one attention to struggling learners during class time, reinforcing key concepts for better comprehension.
- Reported on student progress, behavior, and social skills to parents.
- Tailored lesson plans for students with emotional and cognitive disabilities.
Behavioral Health Technician
Iam Boundless
12.2021 - 10.2023
- Oversaw and participated with the training of new employees
- Implemented Skill Based Treatment that follows client's ISP.
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Prepared and submitted daily billings and incident reports to management.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Crisis Intervention Management
- Provided crisis intervention services, successfully de-escalating situations and ensuring patient safety.
E-Commerce Associate
Kroger
04.2021 - 12.2021
- Monitored website traffic and customer reviews to evaluate responses to site updates.
- Collaborated with search engine shopping specialists to place marketing content in desired online locations.
Shift Manager
Jimmy Johns
02.2016 - 08.2021
- Trained and mentored new employees to maximize team performance.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Excelled in every store position and regularly backed up front-line staff.
- Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
Education
Education
West Virginia Wesleyan College
Skills
- Medical Terminology Knowledge
- Crisis Intervention
- Group Facilitation
- Incident Reporting
- Therapeutic Facilitation
- Assessment Administration
- Literacy development
- Instructional support
- Treatment Planning
- Care Plan Development
- Continuous Quality Improvement (CQI)
- Provide Training
Certification
- Med 1 and 2 - I am Boundless (August 2023-August 2024)
- CPR (August 2023-2024)
- PCM Restraint certificate - I am Boundless
References:
Dr. Carmen C Williams
Etna Road Elementary School
carrwilliamsc@wcsrams.org
(614) 397-4810
Christine Fannin
BCBA at I Am Boundless
Cfannin@iamboundless.org
(614) 707-2456
Tim Carver
E-Commerce Manager at Kroger
timothy.carver@stores.kroger.com
614-593-2044
Timeline
Educational Aide
Whitehall City Schools District
10.2023 - Current
Behavioral Health Technician
Iam Boundless
12.2021 - 10.2023
E-Commerce Associate
Kroger
04.2021 - 12.2021
Shift Manager
Jimmy Johns
02.2016 - 08.2021
- Med 1 and 2 - I am Boundless (August 2023-August 2024)
- CPR (August 2023-2024)
- PCM Restraint certificate - I am Boundless
References:
Dr. Carmen C Williams
Etna Road Elementary School
carrwilliamsc@wcsrams.org
(614) 397-4810
Christine Fannin
BCBA at I Am Boundless
Cfannin@iamboundless.org
(614) 707-2456
Tim Carver
E-Commerce Manager at Kroger
timothy.carver@stores.kroger.com
614-593-2044
Education
West Virginia Wesleyan College
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