Summary
Overview
Work History
Education
Skills
Awards
Communications Skills
Accomplishments
Affiliations
References
Timeline
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Kelsea Greenthal

Plattsburgh,NY

Summary

Dedicated job seeker with a proven track record of meeting organizational needs through consistent and organized practices. Adept at thriving under pressure, showcasing strong adaptability and problem-solving skills to enhance brand reputation. Experienced in data entry and money handling, coupled with exceptional communication and interpersonal abilities that foster solid customer relationships. Aiming to leverage these skills in a dynamic professional environment.

Overview

5
5
years of professional experience

Work History

Employee

Livations Wine and Spirits L.L.C.
Peru, NY
06.2024 - Current
  • Provide courteous customer service, handle complaints, and ensure a positive shopping experience
  • Stock shelves, rotate products, and maintain inventory levels
  • Know and follow state and local regulations regarding the sale of liquor
  • Pay attention to detail to avoid losses for the employer
  • Increase annual sales by implementing target marketing strategies

Crew member

Dunkin Donuts
Plattsburgh, NY
10.2023 - 04.2024
  • Provided fast, friendly customer service to all guests
  • Operated a POS system by taking orders and collecting payment
  • Prepared and packaged customer orders to their satisfaction
  • Cleaned and prepared cooking and prep areas
  • Operated coffee and sandwich equipment

Barista

Brandy's Cup of Joe L.L.C.
Hornell, NY
05.2020 - 08.2023
  • Managed morning rush of customers daily with efficient, level headed customer service
  • Memorized recipes for specialty coffee beverages and seasonal offerings
  • Followed health, safety and sanitation guidelines to pass state inspections
  • Established a sense of community and added that to individual interactions with each customer

Food Service Worker

Aramark
Greenwood, SC
06.2023 - 07.2023
  • Worked at the deli station daily at a swift pace
  • Constructed multiple sandwiches and wraps, refilling condiments and products as needed
  • Followed health, safety and sanitation guidelines to pass state inspections
  • Prepped a variation of vegetables and different deli meats
  • Worked with a multitude of people, serving with efficient customer service

Education

Bachelor of Science - Communications

SUNY College At Plattsburgh
Plattsburgh, NY
12.2024

Skills

  • Written communication
  • Task prioritization
  • Decision-making
  • Cultural awareness
  • Multitasking Abilities
  • Credit Card Management
  • Coffee Expertise
  • Food Safety Compliance
  • Order Management
  • Customer Relations
  • Food Storage Management
  • Sanitation Procedures
  • Strong Communication abilities
  • Interpersonal communication
  • Collaborative communication

Awards

  • Honor Graduate at Hornell High School, 06/01/21
  • Dean's List at SUNY Plattsburgh

Communications Skills

  • Business and Professional Communication
  • Interpersonal Communication
  • Concepts of Persuasion
  • Communication Theory
  • Media and Communication Ethics
  • Health Communication as a student, and again as a teaching assistant
  • Social Media Communication
  • Internal Relations
  • Communication and Culture
  • Strategic Comm Social Media
  • Small Group Communication

Accomplishments

  • Steve Terry Memorial - Track & Field Award (2020-2021)
  • Emory Curtis Memorial Spirit award (2020-2021)
  • Presidential Scholarship (2021-2023)
  • Cum Laude (2024)

Affiliations

Track & Field (2017-2022)

Select Choir (2010-2021)

Student Government (2016-2021)

Academic Allstars (2017-2019)

Honor Society (2020-2021)

Alpha Phi (2022-2024)

References

References available upon request.

Timeline

Employee

Livations Wine and Spirits L.L.C.
06.2024 - Current

Crew member

Dunkin Donuts
10.2023 - 04.2024

Food Service Worker

Aramark
06.2023 - 07.2023

Barista

Brandy's Cup of Joe L.L.C.
05.2020 - 08.2023

Bachelor of Science - Communications

SUNY College At Plattsburgh

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Kelsea Greenthal