Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
Generic

KELSEA JOHNSON

Bakersfield, CA,UNITED, United States

Summary

Passionate and creative 26 year old with 6+ years of experience in administrative and management
roles. Specialties include problem solving and customer relationship building, which is only elevated by a theatre/performance background. Also proficient in scheduling, Microsoft processors,managing multi-line phone systems, handling elevated issues, invoicing, on-boarding, and media/sales tactics. Offering excellent communication, good judgement, and an eagerness to learn/grow/

Overview

5
5
years of professional experience

Work History

Healthcare Recruiter

Maxim Healthcare
Bakersfield, CA
04.2021 - Current
  • Utilized social media sites to recruit new employees.
  • Worked with healthcare employees to determine specific job qualifications.
  • Improved office efficiency by effectively managing internal communications and correspondence.
  • Scheduled interviews with other healthcare professionals.
  • Advertised job opportunities on social media platforms and job boards
  • Reduced expenses by analyzing compensation policies and implementing competitive programs while ensuring adherence to legal requirements
  • Oversaw HR needs for 30+ employees at one time employee operation across multiple locations/job-sites

Office Manager/Customer Relationship Specialist

Consulting
Bakersfield, CA
12.2018 - 04.2021
  • Working as office manager for an Independent College Consulting firm, I man many jobs; the main one being monitoring the progression of 180 students and ensuring that their schedule is maintained to have them submitted to their desired colleges with optimal results
  • Handled all invoicing, escalated issues, employee hires/fires, assist in marketing strategy, and maintain integrity of the office.
  • Utilized inbound and outbound telephone techniques to solidify and build client relationships.
  • Developed standard operating procedures for all administrative employees
  • Prepared meeting rooms and materials and recorded important information
  • Compared vendor prices and negotiated for optimal savings

Administrative Assistant

Vantage Property Management
Bakersfield, CA
03.2017 - 12.2017
  • I worked directly with vendors to ensure that maintenance issues and general upkeep for 20 individually owned commercial properties was maintained
  • I also solely prepared yearly budgets for each property, collected rent checks, filed legal paperwork for new tenants, went on property calls, and created lasting relationships and trust with clients and tenants alike.
  • Interacted with vendors to purchase and set up equipment and services
  • Leveraged accounting software to manage expenses and keep track of finances
  • Monitored office calendars to plan meetings, activities and travel to maximize productivity
  • Set up conference rooms, technology and materials to facilitate meetings

Front Desk Coordinator

Olivieri Commercial Group
Bakersfield, CA
07.2016 - 03.2017

Coordinated correspondence and scheduling between administration, employees and clients using calendaring software

  • Trained all staff on front desk procedures and policies
  • Designed employee work schedules to address complete operational needs
  • Maintained office supplies by taking inventory and submitted orders for low-stock items
  • Read and responded to emails, answered telephone calls on multi-line phone system and transferred callers

Education

Bachelor of Science - Business Administration

Western Governor's University
Salt Lake City, UT
06.2023

Associate of Arts - Humanities

Taft College
Taft, CA
12.2017

Training School Degree - Musical Theatre

Pacific Conservatory of PerformingArts
Santa Maria, CA
03.2016

Skills

  • Adaptability
  • Customer Relations
  • Creativity & Problem Solving
  • Delegation
  • Invoicing & Budgeting
  • Marketing and Sales
  • Healthcare Management
  • In-Person and Telephone Interviewing
  • Procedures Compliance
  • Applicant Qualification
  • Eligibility Determinations
  • Business Correspondence Writing

Hobbies

Acting
Singing
Dancing
Playing with my dog (Murray)
Travel
Writing
Yoga

Timeline

Healthcare Recruiter

Maxim Healthcare
04.2021 - Current

Office Manager/Customer Relationship Specialist

Consulting
12.2018 - 04.2021

Administrative Assistant

Vantage Property Management
03.2017 - 12.2017

Front Desk Coordinator

Olivieri Commercial Group
07.2016 - 03.2017

Bachelor of Science - Business Administration

Western Governor's University

Associate of Arts - Humanities

Taft College

Training School Degree - Musical Theatre

Pacific Conservatory of PerformingArts
KELSEA JOHNSON