Kelsea Pettengill

• Prepared weekly lesson plans to enhance learning experiences.
  Maintained a safe and clean environment for play and education.
  Assisted parents with potty training and diaper changes for younger children.
  Provided nutritious meals to support all-day learning and activity.
  Communicated daily with parents regarding children's progress and needs.
• Developed engaging lesson plans to enhance student learning experiences.
• Facilitated classroom discussions to encourage student participation and critical thinking.
• Implemented assessment strategies to evaluate student understanding and progress.
• Collaborated with colleagues to create interdisciplinary projects and activities.
• Managed classroom behavior to maintain a positive and inclusive learning environment.
• Communicated effectively with parents regarding student performance and needs.
• Utilized educational technology tools to support interactive learning sessions.
• Communicated regularly with parents regarding student progress and behavior.
• Managed classroom behavior by developing positive relationships with students while enforcing rules fairly and consistently.
• Established positive relationships with students, parents, fellow teachers and school administrators.
• Worked with parents, administrators, and counselors to develop improvement plans for struggling students.
• Tracked attendance, assignments, grades and class participation for students.
• Created a safe environment that fostered collaboration among students.
• Met with parents and guardians to discuss student progress and areas for improvement.

• • Developed lessons, activities and materials to cover required course material.

• Facilitated customer assistance to locate products efficiently.
  Managed opening and closing procedures for store operations.
  Maintained cleanliness and organization of store environment.
  Received and unloaded shipments, ensuring proper inventory management.
  Restocked shelves with merchandise to enhance product availability.
  Handled cash management for registers to ensure financial accuracy.
  Participated in building and dismantling store displays for promotional events.
• Assisted in daily store operations and staff management during peak seasons.
• Trained new employees on customer service standards and store procedures.
• Managed inventory levels and conducted stock assessments for product availability.
• Oversaw visual merchandising to enhance product displays and attract customers.
• Resolved customer inquiries and complaints to maintain high satisfaction levels.
• Managed customer service inquiries and complaints in a timely manner.
• Supervised daily operations including scheduling shifts, assigning duties.
• Maintained up-to-date knowledge of company products and services.
• Ensured compliance with safety regulations and company policies.

• • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.

• Nurtured social-emotional development in children, promoting sharing and kindness.
• Assisted teachers in planning and implementing daily lesson activities.
• Supervised children during playtime and ensured a safe environment.
• Communicated with parents about children's progress and daily activities.
• Delivered foundational early education focusing on ABCs, numbers, and shapes.
• Maintained a secure daily routine for meals, naps, and playtime activities.
• Cultivated strong relationships with parents through daily greetings and end-of-day reports.
• Facilitated group activities to promote social skills and teamwork among children.
• Maintained cleanliness and organization of classroom and common areas.
• Helped maintain a safe and orderly learning environment.
• Supervised small group activities.

• • Assisted classroom teacher in developing and implementing lesson plans.

• Delegated daily tasks to team members to optimize group productivity.
• Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
• Directed and led employees, supervising activities to drive productivity and efficiency.
• Collaborated with store manager to develop strategies for achieving sales and profit goals.
• Enforced company policies and procedures to strengthen operational standards across departments.
• Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
• Completed inventory audits to identify losses and project demand.
• Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
• Led employee performance evaluations and rewarded top performers to retain quality personnel.
• Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
• Delegated tasks to team members based upon skill level and to achieve organizational goals.
• Coached team members and delivered constructive feedback to promote better productivity and build confidence.
• Assisted supervisor in evaluating employee performance and cultivating improvement initiatives.
• Delegated assignments based on team strengths to optimize floor coverage and service levels.
• Worked closely with customers to understand needs and resolve diverse issues.
• Oversaw daily operations, maintenance and administration of various properties.
• Maintained current understanding of company offerings to better serve customers and team members.
• Assisted in store opening by setting up office space, computers and cash registers.
• Collaborated closely with management team to roll out functional and strategic initiatives.
• Assisted manager in planning and implementing strategies to attract customers and maximize sales.
• Evaluated performance of team members and provided consistent coaching to improve skills.

• • Assisted with hiring of new employees by verifying references and prior employment.

• Delegated daily tasks to team members to optimize group productivity.
• Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
• Directed and led employees, supervising activities to drive productivity and efficiency.
• Collaborated with store manager to develop strategies for achieving sales and profit goals.
• Enforced company policies and procedures to strengthen operational standards across departments.
• Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
• Completed inventory audits to identify losses and project demand.
• Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
• Led employee performance evaluations and rewarded top performers to retain quality personnel.
• Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
• Delegated tasks to team members based upon skill level and to achieve organizational goals.
• Coached team members and delivered constructive feedback to promote better productivity and build confidence.
• Assisted supervisor in evaluating employee performance and cultivating improvement initiatives.
• Delegated assignments based on team strengths to optimize floor coverage and service levels.
• Worked closely with customers to understand needs and resolve diverse issues.
• Oversaw daily operations, maintenance and administration of various properties.
• Maintained current understanding of company offerings to better serve customers and team members.
• Assisted in store opening by setting up office space, computers and cash registers.
• Collaborated closely with management team to roll out functional and strategic initiatives.
• Assisted manager in planning and implementing strategies to attract customers and maximize sales.
• Evaluated performance of team members and provided consistent coaching to improve skills.

• • Assisted with hiring of new employees by verifying references and prior employment.

• Delegated daily tasks to team members to optimize group productivity.
• Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
• Directed and led employees, supervising activities to drive productivity and efficiency.
• Collaborated with store manager to develop strategies for achieving sales and profit goals.
• Enforced company policies and procedures to strengthen operational standards across departments.
• Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
• Completed inventory audits to identify losses and project demand.
• Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
• Led employee performance evaluations and rewarded top performers to retain quality personnel.
• Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
• Delegated tasks to team members based upon skill level and to achieve organizational goals.
• Coached team members and delivered constructive feedback to promote better productivity and build confidence.
• Assisted supervisor in evaluating employee performance and cultivating improvement initiatives.
• Delegated assignments based on team strengths to optimize floor coverage and service levels.
• Worked closely with customers to understand needs and resolve diverse issues.
• Oversaw daily operations, maintenance and administration of various properties.
• Maintained current understanding of company offerings to better serve customers and team members.
• Assisted in store opening by setting up office space, computers and cash registers.
• Collaborated closely with management team to roll out functional and strategic initiatives.
• Assisted manager in planning and implementing strategies to attract customers and maximize sales.
• Evaluated performance of team members and provided consistent coaching to improve skills.

• • Assisted with hiring of new employees by verifying references and prior employment.

• Collected payments and provided accurate change.
• Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
• Helped customers find specific products, answered questions and offered product advice.
• Worked closely with front-end staff to assist customers.
• Processed sales transactions to prevent long customer wait times.
• Accepted cash and credit card payments, issued receipts and provided change.
• Learned roles of other departments to provide coverage and keep store operational.
• Delivered high level of customer service to patrons using active listening and engagement skills.
• Answered customer questions and provided store information.
• Reported pricing discrepancies to supervisor.
• Operated cash register or POS system to receive payment by cash, check and credit card.
• Preserved appearance of store by arranging and replenishing displays and merchandise racks.
• Answered product questions with up-to-date knowledge of sales and store promotions.
• Scanned merchandise using point-of-sale system for accurate purchase totals.
• Discounted purchases by scanning and redeeming coupons.
• Processed refunds for worn, damaged and broken merchandise.
• Directed trash removal and sanitation procedures to keep aisles and register area organized.

• • Tracked company inventories, moved excess stock and arranged products to improve sales.

• Collected payments and provided accurate change.
• Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
• Helped customers find specific products, answered questions and offered product advice.
• Worked closely with front-end staff to assist customers.
• Processed sales transactions to prevent long customer wait times.
• Accepted cash and credit card payments, issued receipts and provided change.
• Learned roles of other departments to provide coverage and keep store operational.
• Delivered high level of customer service to patrons using active listening and engagement skills.
• Answered customer questions and provided store information.
• Reported pricing discrepancies to supervisor.
• Operated cash register or POS system to receive payment by cash, check and credit card.
• Preserved appearance of store by arranging and replenishing displays and merchandise racks.
• Answered product questions with up-to-date knowledge of sales and store promotions.
• Scanned merchandise using point-of-sale system for accurate purchase totals.
• Discounted purchases by scanning and redeeming coupons.
• Processed refunds for worn, damaged and broken merchandise.
• Directed trash removal and sanitation procedures to keep aisles and register area organized.
• Tracked company inventories, moved excess stock and arranged products to improve sales.
• Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
• Sold various products by explaining unique features and educating customers on proper application or usage.
• Built and maintained relationships with peers and upper management to drive team success.
• Reviewed files, recordings and other documents to obtain information to respond to requests.
• Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
• Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
• Answered product questions with up-to-date knowledge of sales and promotions.
• Answered incoming telephone calls to provide store, products and services information.
• Assessed customer needs to provide assistance and information on product features.
• Used technology resources to assist customers in locating and selecting items.
• Increased purchase amounts by cross-selling with similar products.
• Met merchandise processing standards and maintained organized and accessible work area.
• Engaged customers in friendly, professional dialogue to determine needs.
• Received and displayed product shipments on store retail shelves upon delivery.
• Assisted teammates with sales-processing tasks to meet daily sales goals.
• Developed trusting relationships with customers by making personal connections.
• Adhered to company initiatives and achieved established goals.
• Worked with fellow sales team members to achieve group targets.

• • Obtained signatures for financial documents and internal and external invoices.

• Collected payments and provided accurate change.
• Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
• Helped customers find specific products, answered questions and offered product advice.
• Trained new team members in cash register operation, stock procedures and customer services.
• Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
• Sold various products by explaining unique features and educating customers on proper application or usage.
• Built and maintained relationships with peers and upper management to drive team success.
• Reviewed files, recordings and other documents to obtain information to respond to requests.
• Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
• Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
• Answered product questions with up-to-date knowledge of sales and promotions.
• Answered incoming telephone calls to provide store, products and services information.
• Assessed customer needs to provide assistance and information on product features.
• Used technology resources to assist customers in locating and selecting items.
• Increased purchase amounts by cross-selling with similar products.
• Met merchandise processing standards and maintained organized and accessible work area.
• Engaged customers in friendly, professional dialogue to determine needs.
• Received and displayed product shipments on store retail shelves upon delivery.
• Assisted teammates with sales-processing tasks to meet daily sales goals.
• Developed trusting relationships with customers by making personal connections.
• Adhered to company initiatives and achieved established goals.

• • Tracked company inventories, moved excess stock and arranged products to improve sales.