KELSEA TEMPLE
Chesterfield,VA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Talented in recruiting, hiring, training and scheduling employees to sustain production needs. Professional and clear communicator successful in managing efficiency while boosting morale through constructive employee feedback and staff reviews. Hardworking and passionate job seeker with strong organizational skills eager to secure warehouse supervisor position. Ready to help team achieve company goals.
Overview
14
14
years of professional experience
Work History
Preload Supervisor
United Parcel Service, UPS
9601 Coach Rd, Richmond, Virginia 23237
09.2021 - Current
- Oversaw and motivated a team of 20 plus employees in the warehouse to make sure the most important aspect of the company ran efficiently.
- Trained new staff on job duties, company policies and safety procedures for rapid onboarding.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Maintained neat and organized backroom to easily access any supplies that would be needed such as boxes, labels, gloves and tape.
- Learned and advanced my knowledge of the company on procedures that were not under my job title to gain a better understanding of how the company worked.
- Worked with employees monthly to ensure they are being consistent with our expectations and provided feedback in areas which need to be improved.
- Organized a weekly safety topic that is gone over with employees to make sure everyone is working safely.
Waitress
Hooters
1211 Huguenot Rd, Midlothian VA
06.2011 - 11.2012
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Greeted new customers, discussed specials and took drink orders.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Stayed up-to-date on menu changes to help customers make food choices.
- Checked identification for minimum age for sale of alcoholic beverages.
- Upsold drink specialty items, wine selections and desserts to increase overall sales and exceed targets.
Manager
Dave's Auto Spa
13550 Hull Street Rd, Midlothian VA 23112
09.2009 - 12.2010
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Developed and maintained relationships with customers and suppliers through account development.
- Established and updated work schedules to account for changing staff levels and expected workloads.
- Approved regular payroll submissions for employees.
- Applied customer feedback to develop process improvements and support long-term business needs.
- Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
Education
Associate of Science - General Studies
John Tyler Community College
Chester, VA08.2019
Skills
- Safe Work Methods
- Maintaining Clean Work Areas
- Loss Prevention Goals Monitoring
- Critical Thinking
- Employee Observations
- Crew Supervision
- Employee Performance Evaluations
- Quality Production
- Motivational Leadership
- Union Relationships
- Pallet Jacks
- DOT Standards
- Operational Planning
Accomplishments
- Supervised team of 20 plus staff members.
- Took steps to further my career within the company for a role with more responsibilities.
Timeline
Preload Supervisor
United Parcel Service, UPS
09.2021 - Current
Waitress
Hooters
06.2011 - 11.2012
Manager
Dave's Auto Spa
09.2009 - 12.2010
Associate of Science - General Studies
John Tyler Community College