Kelsee Cook
American Fork,UT
Summary
Earnest individual with experience in human services field providing support and guidance to individuals in need. Strong understanding of effectively working with people from diverse backgrounds. Passionate about helping others access needed services.
Overview
12
12
years of professional experience
Work History
Stay at Home Mom
My Family
07.2018 - Current
- Mediated between family members to facilitate conflict resolution and build healthy family relationships.
- Responded to crises and emergency situations to provide immediate assistance to persons in need.
- Developed education and social programs to provide children with knowledge and skills for healthy, productive lives.
- Manage three different schedules and needs each day.
Special Education Paraprofessional
Madison County School System
08.2016 - 04.2018
- Delivered personalized educational, behavioral, and emotional support to 25 individual students to enable positive learning outcomes.
- Offered student support through special accommodations, extra assistance, and assessments.
- Maintained positive attitude and affirmatively communicated with each student.
- Documented student behaviors, interventions, and outcomes to enable lead teacher to address pertinent issues.
- Supported teacher in development of individual learning strategies.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Alerted instructor to student behavior or issues requiring intervention.
Ticket and Concession Sales
Burley Movie Theatre
06.2011 - 05.2014
- Guided three team members on timely execution of discount and membership programs, optimizing adherence to policies, procedures and regulations.
- Enhanced team performance through training, close monitoring and support of new agents.
- Liaised with upper management, supporting development and enforcement of procedural changes to expedite service delivery.
- Established positive and collaborative team environments, promoting healthy competition and enhancing staff engagement.
- Identified and targeted opportunities for service improvements, eliminating operational gaps and minimizing wait times.
- Built relationships with customers and community to establish long-term business growth by creating different sales options to meet client needs.
Education
CNA - Nursing Assistant
College of Southern Idaho
Twin Falls, ID08.2016
High School Diploma -
Burley Senior High School
Burley, ID05.2014
Skills
- Family Guidance
- Records Management
- Case Management
- Life Skills Development
- Behavioral Plan Management
- Home Environment Assessment
- Relationship Issues Management
- Data Analysis
- Classroom Observation
- Housekeeping
Timeline
Stay at Home Mom
My Family
07.2018 - Current
Special Education Paraprofessional
Madison County School System
08.2016 - 04.2018
Ticket and Concession Sales
Burley Movie Theatre
06.2011 - 05.2014
CNA - Nursing Assistant
College of Southern Idaho
High School Diploma -
Burley Senior High School
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