Summary
Overview
Work History
Education
Skills
Education Certifications
Timeline
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Kelsey Almendarez

Ellaville,GA

Summary

Dedicated team member with a strong commitment to customer service. Possesses exceptional organizational and communication skills, and the ability to work independently and as part of a team. Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach. Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily.

Overview

1
1
year of professional experience

Work History

Receptionist

Clear Vision Optometry
11.2023 - 12.2023
  • Collected and distributed messages to team members and managers to support open communication and high customer service.
  • Assisted in the onboarding of new employees by preparing orientation materials and providing guidance on company policies.
  • Assisted with onboarding new clients and securing paperwork completion.
  • Answered central telephone system and directed calls accordingly.
  • Handled assignments independently with good judgement and critical thinking skills.
  • Managed multiple tasks and met time-sensitive deadlines.

Team Member

Jamba Juice
02.2023 - 12.2023
  • Established and maintained a positive team environment and culture
  • Welcome everyone in with a good attitude
  • Have a positive attitude every time I work
  • Make the smoothies the best that I can to reach the requirements and make the customers happy
  • Provide exemplary customer service and upsize.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Conducted regular reviews of operations and identified areas for improvement.

Receptionist

Visionary Optometry
10.2022 - 11.2022
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
  • Kept reception area clean and neat to give visitors positive first impression
  • Confirmed appointments, communicated with clients and updated client records
  • Answered central telephone system and directed calls accordingly
  • Answered large volume of incoming calls daily to resolve customer issues and schedule appointments
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.

Education

High School Diploma -

Connecting Waters Charter School
Modesto, CA

Skills

  • Multi-tasking
  • Patience
  • Teamwork
  • Cleaning
  • Organization
  • Cash Handling
  • Flexibility
  • Communication
  • Confidence
  • Customer Service

Education Certifications

  • High School, Connecting Waters Charter School, Modesto, 10/01/22, 12/31/22
  • 08/01/20

Timeline

Receptionist

Clear Vision Optometry
11.2023 - 12.2023

Team Member

Jamba Juice
02.2023 - 12.2023

Receptionist

Visionary Optometry
10.2022 - 11.2022

High School Diploma -

Connecting Waters Charter School

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Kelsey Almendarez