Kelsey Anske
Pekin,IL
Summary
Professional educator with strong background in developing and implementing engaging curriculum. Adept at fostering collaborative learning environment that encourages student growth and achievement. Skilled in classroom management, lesson planning, and adapting to diverse educational needs. Known for reliability and flexibility, ensuring smooth and effective teaching operations.
Overview
12
12
years of professional experience
Work History
1:1 teacher assistant
Easterseals learning academy
10.2023 - Current
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
- Organized extracurricular activities such as clubs or field trips that enriched students' learning experiences outside traditional classroom settings.
- Improved student engagement by incorporating interactive learning technologies into lesson plans.
- Increased parental involvement in students' education by organizing regular communication and events.
Registration Receptionist
OSF Saint Francis Medical Center ER
12.2020 - 01.2023
- Maintained accurate patient records, ensuring timely processing of insurance claims and payments.
- Anticipated potential appointment conflicts; proactively rescheduled as needed to minimize disruptions in patient care schedules.
- Reduced wait times by effectively prioritizing tasks and managing daily workload.
- Created a welcoming atmosphere for incoming patients by maintaining cleanliness throughout the waiting area and front desk spaces.
- Ensured patient confidentiality by strictly adhering to HIPAA guidelines during all interactions with patients'' personal information.
- Increased accuracy in medical record documentation through diligent attention to detail and thorough data entry practices.
- Managed high call volume while maintaining a courteous demeanor, addressing inquiries regarding appointments, billing, and general information.
Registration Receptionist
UnityPoint Health Central Illinois Region
03.2017 - 04.2019
- Operated multi-line telephone system to answer and direct high volume of calls.
- Handled assignments independently with good judgement and critical thinking skills.
- Routed incoming mail and messages to relevant personnel without delay.
- Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Facilitated communication between patients, providers, and insurance companies, resolving issues promptly and professionally.
Waitress/Fronter
Monical's Pizza
09.2014 - 01.2020
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
Cashier/Maker
Jimbo Jumbo's
05.2013 - 08.2014
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Education
High School Diploma -
Pekin Community High School District 303
Pekin, IL05.2016
Skills
- Detail oriented
- Strong communication skills
- Natural ability to work well with others
- Goal Oriented
- Attentive Listener
- Independent Worker
- Punctual
- Classroom management
- Relationship building
- Critical thinking
- Lesson planning
- Growth mindset
References
- Rachel Knight, 309-276-5965, Friend of 11 years
- Amanda Currier, 309-885-2310, Friend of 7 years
- Amanda Cahill, 309-397-9186, Former Coworker
- Analisa Pallardy, 309-696-4335, Friend of 10 years
Timeline
1:1 teacher assistant
Easterseals learning academy
10.2023 - Current
Registration Receptionist
OSF Saint Francis Medical Center ER
12.2020 - 01.2023
Registration Receptionist
UnityPoint Health Central Illinois Region
03.2017 - 04.2019
Waitress/Fronter
Monical's Pizza
09.2014 - 01.2020
Cashier/Maker
Jimbo Jumbo's
05.2013 - 08.2014
High School Diploma -
Pekin Community High School District 303
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