Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Kelsey Bageant

Sioux Falls,South Dakota

Summary

Dependable lead sales associate with several years of hands-on experience. Focused on boosting customer satisfaction and cultivating a positive work environment. Open-minded and enthusiastic about growth and change. Accustomed to providing feedback and coaching the team to improve results, and create the best possible experience for all customers.

Overview

8
8
years of professional experience

Work History

Sales Lead

Offline by Aerie
Sioux Falls, South Dakota
01.2021 - Current
  • Coordinated interview schedules for potential candidates, contributing to the decision-making process by offering valuable input in the selection of new team members.
  • Delivered comprehensive training to new team members, outlining their role expectations, as well as equipping them with effective sales tactics and a strong understanding of the Offline brand and product.
  • Engaged in leadership conference calls and relayed important information to the management team.
  • Provided team motivation and positivity by setting examples of excellent customer service and fostering genuine connections, resulting in an optimistic workplace culture and increased brand loyalty.

Brand Representative

Tula Skincare
Sioux Falls, South Dakota
08.2020 - 01.2023
  • Generated tailored skincare advice by interacting with clients in a retail setting.
  • Monitored and submitted hourly personal metrics to the brand headquarters, comprising of sales units and average dollar sales.
  • Boosted Tula brand sales by more than 50% on several weekends with heavy customer footfall in retail locations.
  • Hosted special events to entice new and current customers about product launches, as well as utilizing social media to successfully promote events.

Brand Expert

Shiseido Cosmetics
Sioux Falls, South Dakota
09.2020 - 08.2021
  • Set daily sales goals based on comp percentages and traffic, tracking hourly results.
  • Created visual displays that related to the ingredients in new product launches to attract passing shoppers.
  • Provided guidance on personalized beauty solutions that aligned with customer preferences and needs.
  • Formed connections with customers by taking time to learn about their individual needs with skincare and makeup routines.
  • Developed work schedule by analyzing traffic trends and local events.

Prestige Beauty Advisor

Ulta Beauty Inc.
Sioux Falls, South Dakota
11.2019 - 08.2020
  • Enhanced shopping experiences for customers by offering expert guidance on luxury brands.
  • Recommended specific items based on conversations with customers.
  • Managed incoming calls and provided customer support.
  • Processed and organized shipments to optimize accessibility for employees.

Keyholder Manager

Bare Minerals
Sioux Falls, South Dakota
03.2018 - 11.2019
  • Promoted to Shift Lead Keyholder within one month of employment
  • Scheduled and coordinated cosmetic appointments, communicated updates on new launches and upcoming events, and processed client orders via phone calls.
  • Consistently ranked among the top two sales performers throughout my employment.

Art Instructor

Creative Spirits
Sioux Falls, SD
03.2017 - 05.2018
  • Directed comprehensive painting sessions for large group events, ensuring guest satisfaction through clear guidance.
  • Prepared and organized necessary materials for event travel.
  • Made original designs for the company, instructing the staff on how to recreate them for future events.
  • Successfully showcased Creative Spirits at the 2017 Siouxpercon, enhancing brand visibility and establishing valuable connections.
  • Consistently requested by loyal clientele to lead subsequent parties and events.

Education

Bachelor of Arts - Fine Arts / Entrepreneurial Studies

University of Sioux Falls
Sioux Falls, SD
05-2015

Skills

  • Leadership and management
  • Visual art and design
  • Communication
  • Conflict resolution
  • Training and interviewing
  • Time management

Accomplishments

  • Spirit of Excellence Award 2019 Outstanding Fine Arts Student
  • 2018 The Carolyn Cleveland Artistic Talent Award
  • National Art Honors Society Co-President
  • University of Sioux Falls Leadership Team
  • University of Sioux Falls Activities Board | Showcase Coordinator

Timeline

Sales Lead

Offline by Aerie
01.2021 - Current

Brand Expert

Shiseido Cosmetics
09.2020 - 08.2021

Brand Representative

Tula Skincare
08.2020 - 01.2023

Prestige Beauty Advisor

Ulta Beauty Inc.
11.2019 - 08.2020

Keyholder Manager

Bare Minerals
03.2018 - 11.2019

Art Instructor

Creative Spirits
03.2017 - 05.2018

Bachelor of Arts - Fine Arts / Entrepreneurial Studies

University of Sioux Falls

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Kelsey Bageant