Summary
Overview
Work History
Education
Skills
Timeline
Generic

KELSEY BALDI

Coram

Summary

Versatile team member offering over 12 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company.

Overview

13
13
years of professional experience

Work History

Shipt Shopper

Shipt
03.2020 - Current
  • Shop for groceries in a timely manner and drop off in scheduled time slots
  • Provide excellent service and attention to customers
  • Understand the specific needs and requirements of customers
  • Deliver groceries to customers home or business
  • Maintain high customer service rating of 4.94 out of 5 for over 400 deliveries.

Administrative Support Assistant

Northwell Health Physician Partners
03.2023 - Current
  • Maintained consistent and efficient flow of human resources information throughout departments by updating corporate intranet.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Executed record filing system to improve document organization and management.
  • Processed customer orders accurately and within agreed timeframes to meet service standards.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.

Food Service Worker

Longwood Junior High School
09.2022 - 03.2023
  • Prepare and serve lunch and other food to children and adults in a courteous manner
  • Food handling/preparation
  • Multitasking
  • Teamwork
  • Communication skills
  • Maintaining kitchen cleanliness

Sales Associate

Party Hardy Miller
10.2021 - 01.2023
  • Greeting customers, responding to questions, improving engagement with merchandise and providing outstanding customer service
  • Directing customers to merchandise within the store
  • Maintaining an orderly appearance throughout the sales floor
  • Assisting customers with questions, needs and purchases
  • Process cash and credit payments as a cashier, using point-of-sale (POS) systems.

Bagel/Deli Counter Clerk

Goldberg’s Famous Bagels
11.2020 - 10.2021
  • Maintained high standards of customer service during high-volume, fast-paced operations
  • Followed procedures for safe food preparation, assembly and presentation
  • Handled cash and credit transactions quickly and accurately
  • Performed job safely while maintaining a clean, safe work environment.

Accounts Receivable

Washington Memorial Park
10.2017 - 03.2020
  • Process incoming mail concerning billing and invoicing
  • Communicate with clients about billing discrepancies and questions
  • Communicate with customers via phone, email, mail or personally
  • Posts customer payments by recording cash, checks, and credit card transactions
  • Process credit card payments
  • Prepare bank deposits

Legal Assistant/Customer Liaison

The Law Offices of David Raimondo & Associates
07.2014 - 02.2017
  • With daily business operations
  • Manage daily caseload of file opening, client contacts and mailings
  • Maintain and coordinate attorney booking schedule
  • Meet with new and existing clients to record case details and discuss case status
  • Respond to call injuries and discuss cases with clients via phone
  • Handle office mail, filing, photocopying, and fax as needed

Assistant Manager/Team Leader

Burger King
10.2010 - 02.2014
  • Provided friendly guest service and hospitality
  • Demonstrated integrity and honesty while interacting with guests, team members, and managers
  • Maintained high standards of customer service during high-volume, fast-paced operations
  • Managed daily operations, including openings and closings
  • Made certain that the cleanliness of the restaurant and work areas were managed appropriately
  • Strictly followed all cash, security, inventory, and labor policies and procedures.

Education

Regents High School Diploma -

Longwood High School
Middle Island, New York

Skills

  • Effective Multitasking
  • POS Inventory System Operation
  • Serve Customers
  • Food Handling Standards
  • Bank Deposits
  • Team Goals
  • Personalized Support
  • Order Coordination
  • Cash Register Systems
  • Customer Relations

Timeline

Administrative Support Assistant

Northwell Health Physician Partners
03.2023 - Current

Food Service Worker

Longwood Junior High School
09.2022 - 03.2023

Sales Associate

Party Hardy Miller
10.2021 - 01.2023

Bagel/Deli Counter Clerk

Goldberg’s Famous Bagels
11.2020 - 10.2021

Shipt Shopper

Shipt
03.2020 - Current

Accounts Receivable

Washington Memorial Park
10.2017 - 03.2020

Legal Assistant/Customer Liaison

The Law Offices of David Raimondo & Associates
07.2014 - 02.2017

Assistant Manager/Team Leader

Burger King
10.2010 - 02.2014

Regents High School Diploma -

Longwood High School

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KELSEY BALDI