Kelsey Bazinet
Oakdale,CT
Summary
Dynamic and detail-oriented professional with experience excelling in patient scheduling and insurance verification. Proven ability to enhance office efficiency through effective communication and compliance with HIPAA regulations. Adept at utilizing electronic health records and fostering strong relationships with patients and staff. Skilled administrative team member with in-depth understanding of medical standards, compliance requirements, and operational procedures. Expertise in inventory management, customer service, and inner-office operations.
Overview
5
5
years of professional experience
Work History
Medical Receptionist
Retina Group of New England
Waterford, CT
02.2025 - 10.2025
- Verified patient insurance information and processed necessary documentation.
- Maintained accurate patient records using electronic health record systems.
- Scheduled patient appointments and managed the daily office calendar.
- Answered incoming calls, responding to inquiries from patients and other medical offices.
- Ensured compliance with HIPAA regulations in all patient interactions.
Accounts Payable/Front Desk/Property Management
D.W. Transport & Leasing
10.2024 - 02.2025
- Excellent communication skills with customers.
- Willingness to explore new responsibilities in the workplace.
- Property management training and understanding.
- Given the opportunity, go above and beyond with any task given.
- Learned by working in a new field of scrap metal recycling and logistics.
Permanent Building Substitute Teacher
Montville Public Schools
Oakdale, CT
04.2021 - 08.2024
- Consistent with the Connecticut Common Core Standards, as well as the regulations and policies of the school and classroom environment.
- Follow the routine and lessons given by the teacher, with the depth of understanding that each grade, teacher, and classroom environment is diverse.
- Sets short-term and long-term goals professionally, with students, and in various environments.
- Maintaining a trustworthy relationship with co-workers, parents, and school staff.
Education
Business Management, Microsoft Office, and Marketing Courses
Three River's Community College
Bachelor's - Early Childhood Studies
Mitchell College
New London, CTMaster's - Elementary Education and Teaching Certification
Sacred Heart University
Fairfield, CTSome College (No Degree) - Social Work
Capella University
Skills
- QuickBooks
- Nextech
- Microsoft Teams
- Patient scheduling
- Electronic health records
- Insurance verification
- HIPAA compliance
- Customer service
- Appointment management
- Office communication
- Star Builder
- Microsoft Office
- Clover
Accomplishments
Early Childhood Education Award
Timeline
Medical Receptionist
Retina Group of New England
02.2025 - 10.2025
Accounts Payable/Front Desk/Property Management
D.W. Transport & Leasing
10.2024 - 02.2025
Permanent Building Substitute Teacher
Montville Public Schools
04.2021 - 08.2024
Business Management, Microsoft Office, and Marketing Courses
Three River's Community College
Bachelor's - Early Childhood Studies
Mitchell College
Master's - Elementary Education and Teaching Certification
Sacred Heart University
Some College (No Degree) - Social Work
Capella University