Hardworking employee with excellent customer service, multitasking and time management abilities. Devoted to giving every parent and child a positive and memorable experience.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Assistant Director
KidzTown Preschool/Daycare
Show Low, AZ
05.2014 - 12.2023
Managed a team of 12 employees to ensure efficient operations of the organization.
Implemented policies and procedures to ensure compliance with federal, state and local laws.
Monitored staff performance and provided feedback.
Provided guidance to staff in resolving customer complaints and helped fix any issues.
Ensured compliance with safety regulations among all personnel.
Assisted in developing strategic plans to meet organizational goals and objectives.
Supervised recruitment process including interviewing candidates, making hiring decisions and onboarding new hires.
Oversaw employee relations issues such as grievances, disciplinary actions and terminations.
Managed schedules by completing work accurately and on time.
Handled incoming and outgoing calls.
Mentored new employees on industry practices and business operations.
Made staff schedules and accommodated around appointments if needed.
Assisted with billing, des billing, and food program.
Teacher
KidzTown Preschool/ Daycare
Show Low, AZ
05.2014 - 12.2023
Developed and implemented lesson plans based on curriculum objectives.
Provided individualized instruction to meet the needs of all students.
Maintained a safe and orderly learning environment for all students.
Established positive relationships with parents to ensure effective communication regarding student progress and well-being.
Prepared and maintained classroom environments appropriate for student learning and physical, social and emotional development.
Supervised students throughout day, both in classroom and outside during recess.
Helped with diapering and toileting
Sanitized and cleaned toys as needed
Cook
KidzTown Preschool
Show Low, AZ
05.2014 - 12.2023
Cleaned kitchen equipment, surfaces, utensils and dishes.
Supervised and trained kitchen staff on proper preparation techniques.
Checked quality of ingredients before use in order to ensure freshness.
Monitored stock levels of food items and assisted in ordering more when necessary.
Ensured that all food was cooked at the correct temperature and stored correctly.
Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
Wrapped, dated and labeled food items in storage for safety and freshness.
Maintained food handlers card and managers food handler card
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