Kelsey Benoot
Atlanta,GA
Summary
Seasoned Business Development Manager with a proven track record at SugarCRM, enhancing revenue growth by 40% through strategic account management and consultative selling. Excelled in leadership, coaching high-performing teams, and leveraging AI-driven sales automation to streamline processes. Demonstrates exceptional decision-making and complex problem-solving skills, ensuring long-term customer relationships and maximizing revenue potential.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Manager, Business Development, Americas
SugarCRM
02.2024 - Current
- Accelerated revenue growth by 40% in one year by refining sales strategies, streamlining processes, and expanding key enterprise accounts.
- Spearheaded cross-functional collaboration with marketing, product, and customer success teams to drive a 25% improvement in lead conversion rates within six months.
- Led high-visibility sales initiatives, increasing customer retention, and contract renewals through strategic engagement.
- Developed high-impact enterprise expansion strategies, securing long-term customer relationships, and maximizing revenue potential.
BDR Team Lead
SugarCRM
08.2022 - 02.2024
- Coached and mentored a high-performing team, improving overall sales productivity by 30% through targeted training and CRM automation.
- Designed and launched personalized outbound campaigns, reducing sales cycle time by 20%, and improving win rates.
- Led the adoption of AI-driven sales automation, streamlining prospecting efforts, and enhancing customer interactions.
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
Business Development Representative
SugarCRM
02.2020 - 08.2022
- Drove a 25% increase in pipeline revenue by securing high-value enterprise meetings, and managing long-term sales cycles.
- Executed consultative selling strategies, strengthened customer retention, and generated a 30% increase in upsell opportunities.
- Expanded key accounts by aligning solutions with customer growth objectives, industry trends, and revenue goals.
Business Development Manager
US Legacy Co.
02.2020 - 08.2021
- Generated a 30% revenue uplift by executing strategic prospecting and relationship-building within key customer segments
- Increased client retention by 25% by developing tailored solutions and enhancing customer success initiatives
Education
High School Diploma -
Utica High School
Shelby, MI05-2013
Paul Mitchell The School
Sterling Heights, MISkills
- Strategic Account Management
- Solution Selling
- Consultative Selling
- Sales strategy
- Revenue forecasting
- Innovation management
- Decision-making
- Complex Problem-solving
- Business development
- Marketing
- Cross-functional team management
- Sales Engagement Platforms
- Salesloft
- SugarCRM
- HubSpot
- LinkedIn Sales Navigator
- AI-Driven Sales Automation
- Lead nurturing
- Pipeline Management
- Strategic prospecting
- Leadership
- Coaching
- Sales Training
- AI-driven automation
- CRM management
- Customer retention
Websites
Certification
- Sales IQ: Create Pipeline & Revenue Acceleration – Corporate Training
- Social Media Marketing Certification – HubSpot Academy
- Graphic Design for Presentations – LinkedIn Learning
Accomplishments
- Earned two promotions within a three-year span at SugarCRM, recognizing strong performance, leadership, and contributions to business growth.
Timeline
Manager, Business Development, Americas
SugarCRM
02.2024 - Current
BDR Team Lead
SugarCRM
08.2022 - 02.2024
Business Development Representative
SugarCRM
02.2020 - 08.2022
Business Development Manager
US Legacy Co.
02.2020 - 08.2021
High School Diploma -
Utica High School
Paul Mitchell The School
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