Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Kelsey Benton

Ozark,MO

Summary


Personable and efficient individual with strong aptitude for maintaining cleanliness and order. Possesses foundational knowledge of sanitation standards and infection control. Committed to creating safe and hygienic environment for all.

Overview

3
3
years of professional experience

Work History

EVS Technician

Cox Health South
08.2024 - Current
  • Delivered exceptional customer service when interacting with patients, family members, visitors, and colleagues alike, fostering a positive atmosphere within the hospital environment .
  • Promoted a healthy environment for patients, visitors, and staff through diligent maintenance of high cleanliness standards.
  • Supported hospital operations through timely completion of cleaning assignments, contributing to a well-maintained facility.
  • Enhanced patient satisfaction by ensuring a clean and safe environment in all hospital areas.
  • Demonstrated strong time management skills, ensuring the completion of all assigned tasks within designated deadlines while maintaining high-quality work standards.
  • Contributed to effective communication among team members by participating in regular meetings and training sessions.
  • Emptied and decontaminated trash containers to efficiently reduce waste.
  • Performed deep-cleaning projects as needed to maintain optimal cleanliness throughout the facility over time.
  • Reduced the risk of infection by properly disposing of hazardous materials and maintaining strict hygiene protocols.
  • Assisted in emergency situations requiring immediate attention or cleanup, demonstrating adaptability under pressure.
  • Collaborated with other EVS technicians to ensure comprehensive cleaning coverage in all assigned areas.
  • Ensured proper handling and storage of chemicals, minimizing risks associated with hazardous material exposure.
  • Cleaned, removed and properly disposed of biohazardous substances in accordance with OSHA and health regulations.
  • Maintained inventory levels for cleaning supplies, anticipating needs and preventing shortages that could impact service delivery.
  • Assisted nursing staff with patient care tasks, improving overall efficiency and quality of care.

Housekeeper

Onelife Fitness
12.2023 - 08.2024
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Maintained a constant routine throughout shift of detailing cardio and weight machines


Dishwasher

Surf Rider Restaurants
08.2023 - 11.2023
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
  • Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
  • Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.
  • Supported overall restaurant operations by promptly restocking clean dishes and utensils in designated areas.
  • Worked with chemicals such as detergent, rinse agents, and sanitizers to protect customer health.
  • Increased performance reliability under pressure by consistently meeting fast-paced dishwashing demands, even during the busiest service periods.
  • Streamlined dishwashing processes by prioritizing incoming dirty dishes based on usage needs of the kitchen staff.
  • Fostered a positive work environment by maintaining a professional attitude and appearance at all times.
  • Inspected dishwashing equipment and reported issues to supervisor.
  • Improved workflow efficiency in tight spaces while maneuvering heavy trays of dirty dishes from the dining room to the dishwashing station without incident.

Hostess

Chili's Bar & Grill Restaurant
01.2023 - 08.2024
  • Increased guest retention with friendly interactions and personalized service.
  • Strengthened teamwork capabilities by collaborating closely with front-of-house and back-of-house staff.
  • Coordinated guest arrivals for smooth seating and enhanced dining experience.
  • Provided exceptional customer service by anticipating guest needs and ensuring satisfaction.
  • Managed guest seating by coordinating reservations and optimizing table turnover.
  • Answered customer questions about hours, seating, and menu information.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Reduced wait times for guests by effectively coordinating with other team members during peak hours.

Night Cleaner

Chili's Bar and Grill
10.2021 - 08.2023
  • Contributed to team success by collaborating with coworkers to address large-scale cleaning projects effectively.
  • Enhanced workplace cleanliness by meticulously sanitizing surfaces and high-touch areas.
  • Strengthened professional relationships through consistent communication with supervisors regarding progress and concerns.
  • Completed nightly cleaning tasks efficiently to prepare the facility for daily operations on schedule.
  • Supported facility maintenance efforts by promptly reporting any observed damages or necessary repairs.
  • Demonstrated attention to detail when cleaning windows, mirrors, and glass surfaces for streak-free results.
  • Increased customer satisfaction by maintaining clean restrooms and replenishing supplies as needed.
  • Streamlined workflow by organizing cleaning tools and equipment for easy accessibility during shifts.
  • Promoted a healthy workspace by consistently sanitizing employee break areas and common spaces.
  • Ensured proper waste disposal to maintain a sanitary work environment.
  • Assisted in inventory management, stocking cleaning supplies to minimize downtime during shifts.
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Cleaned walls and ceilings with special reach tools following regular schedule.
  • Identified repair needs and major maintenance concerns, and escalated issues to management.

Education

Associate of Science - Health Information Management

Ozark Technical Community College
Springfield, MO
01-2029

High School Diploma -

Western Branch High School
Chesapeake, VA
06-2016

Skills

  • Patient room cleaning
  • Reliability and punctuality
  • Customer service
  • Organizational strengths
  • Restocking skills
  • Sanitation procedures
  • Stress tolerance

Languages

English
Native or Bilingual

Timeline

EVS Technician

Cox Health South
08.2024 - Current

Housekeeper

Onelife Fitness
12.2023 - 08.2024

Dishwasher

Surf Rider Restaurants
08.2023 - 11.2023

Hostess

Chili's Bar & Grill Restaurant
01.2023 - 08.2024

Night Cleaner

Chili's Bar and Grill
10.2021 - 08.2023

Associate of Science - Health Information Management

Ozark Technical Community College

High School Diploma -

Western Branch High School

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