Kelsey Beyett
Bay City,MI
Summary
Biology Major: Biomed, Cell, and Molecular Driven, knowledgeable, and aspiring Biologist working toward becoming an experienced Laboratory professional. Possesses supervised experience in various techniques such as PCR, titrations, TLC and chromatography, routine synthesis of organic compounds, cell culture techniques, etc. Highly detailed oriented with excellent team work skills and ability to benefit from constructive criticism. Excels under pressure and strives for excellence in all tasks. Works well in team settings and is always responsible, punctual, and hard-working.
Overview
4
4
years of professional experience
Work History
Team Leader Manager
Subway
08.2019 - 10.2022
- Developed performance measurement strategies, identifying areas for improvement.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Coordinated team collaboration to share ideas and build best practices.
- Established team priorities, maintained schedules and monitored performance.
- Facilitated meetings to communicate team performance goals and results.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Evaluated employee performance and coached and trained team members, increasing quality of work and employee motivation.
- Aligned team goals and objectives with organizational strategy, aiding business growth.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Stayed calm, collected and logical during stressful moments to identify and implement optimal solutions.
- Recruited and trained high-performing team members, maintaining optimized customer service.
- Developed detailed plans based on broad guidance and direction.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Cultivated positive, productive team environments, resolving conflicts quickly.
- Drove performance of staff by creating incentives and positive work atmosphere and administering recognition and rewards programs.
Team Member
Starbucks
01.2019 - Current
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Trained new team members by relaying information on company procedures and safety requirements.
- Maintained database systems to track and analyze operational data.
- Evaluated customer needs and feedback to drive product and service improvements.
- Learned all required tasks quickly to maximize performance.
- Assisted with inventory counts and stocking of merchandise.
- Operated register to process payments and collect cash payment for order totals.
- Maintained productive, efficient approach to all tasks.
- Contributed to team success by completing jobs quickly and accurately.
- Addressed and resolved customer complaints in polite and professional manner.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
Team Member
Panera Bread
01.2021 - 12.2022
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Trained new team members by relaying information on company procedures and safety requirements.
- Maintained database systems to track and analyze operational data.
- Evaluated customer needs and feedback to drive product and service improvements.
- Learned all required tasks quickly to maximize performance.
- Assisted with inventory counts and stocking of merchandise.
- Assisted customers in selecting merchandise best suited to needs.
- Developed strong cooperative relationships with coworkers and managers.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Worked different stations to provide optimal coverage and meet production goals.
- Devised and implemented processes and procedures to streamline operations.
- Operated register to process payments and collect cash payment for order totals.
- Educated staff on organizational mission and goals to help employees achieve success.
- Maintained productive, efficient approach to all tasks.
- Contributed to team success by completing jobs quickly and accurately.
- Addressed and resolved customer complaints in polite and professional manner.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
Education
BS - Biology, Biomed, Cell, and Molecular
Central Michigan University
Mount Pleasant, MI05.2023
GED -
Bay City Central High School
Bay City, MI06.2019
Skills
- Analytical Thinking
- Data Entry
- Attention to Detail
- Multi-tasking
- Communication
- Heavy Lifting
- Safety Understanding
- Staff Training
- Clear Communication
- Leadership
Timeline
Team Member
Panera Bread
01.2021 - 12.2022
Team Leader Manager
Subway
08.2019 - 10.2022
Team Member
Starbucks
01.2019 - Current
BS - Biology, Biomed, Cell, and Molecular
Central Michigan University
GED -
Bay City Central High School
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