Kelsey Bishoff
Pittsburgh,PA
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
3
3
years of professional experience
Work History
Waitress
Souper Bowl
02.2023 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Home Health Caregiver
Masonic Village
01.2023 - 02.2024
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Assisted patients with daily living activities, improving their overall quality of life.
- Performed light housekeeping duties to maintain a clean, safe, and organized living space for patients.
- Ensured timely transportation of patients to appointments or social engagements, enhancing their ability to maintain an active lifestyle outside the home setting.
Concierge
UPMC Mercy Hospital
09.2021 - 04.2022
- Assisted guests with special needs or requests, demonstrating empathy and understanding in every interaction.
- Provided exceptional customer service to diverse clientele, fostering an atmosphere of inclusivity and respect.
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
Education
Master of Arts - Sociology
Duquesne University
Pittsburgh, PA05.2026
Bachelor of Arts - Sociology
Duquesne University
Pittsburgh, PA05.2025
Skills
- GIS familiarity
- Quantitative and Qualitative Research
- Time Management
- Research experience
- Written Communication
Timeline
Waitress
Souper Bowl
02.2023 - Current
Home Health Caregiver
Masonic Village
01.2023 - 02.2024
Concierge
UPMC Mercy Hospital
09.2021 - 04.2022
Master of Arts - Sociology
Duquesne University
Bachelor of Arts - Sociology
Duquesne University
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