Kelsey Bishop
La Marque,TX
Summary
Well-qualified logistics coordinator proficient in handling complex customer issues and promoting positive experiences. Efficiency-driven and organized with team-oriented mentality and dedication to customer satisfaction, business goals and sales excellence.
Overview
9
9
years of professional experience
Work History
Export Coordinator
Hoyer Global
10.2021 - 09.2022
- Prepared shipping documentation, maintaining compliance with US Customs and international regulations.
- Assisted with problem resolution and dispute management relating to export activities.
- Coordinated export of goods for multiple clients, providing accuracy and timely delivery.
- Monitored and maintained export tracking systems for delivery of accurate and up-to-date records of shipments.
- Established and built positive relationships with vendors and carriers, promoting competitive shipping rates and service.
- Utilized logistics software to manage, monitor and track shipments from origin to destination.
Logistics Coordinator
Yogurt Technologies, LLC
04.2021 - 10.2021
- Tracked orders and notified customers of status or potential delays.
- Generated documentation and information required for customer shipments.
- Conducted investigations to resolve issues related to logistics and cargo movements.
- Prepared and documented shipment activities and cargo movements to enable tracking history and maintain accurate records.
- Plan and execute profitable roadshow sales events throughout the country by utilizing independent contractors and staffing vendors.
- Accurately perform and update sales reports.
Logistics Coordinator /Dispatcher
Kirby Inland Marine
10.2016 - 04.2021
- Coordinate and execute crewing movements and crew changes to ensure employees are rested and in compliance.
- Facilitate and respond appropriately to crew emergencies to ensure safety of all Kirby employees.
- Closely monitor cost variances of crew changes and plan/book travel in accordance of departmental goals.
- Positively communicate with co-workers and crewmembers to create action plans for logistical issues.
- Enthusiastically welcome and teach new employees company systems and procedures to facilitate smooth transitions.
Retail Associate/Cashier
Spec's Wine & Finer Foods
11.2014 - 10.2016
- Helped customers complete purchases, locate items, and join reward programs.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
- Performed end-of-shift cashout operations according to store policies, maintaining accurate counts and receipt records.
- Greeted all customers warmly to build welcoming and positive atmosphere within store.
- Increased sales by offering advice on purchases and promoting additional products.
Student Office Assistant
Texas A&M University
08.2013 - 05.2016
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Restocked communal fridge, maintained break room and took out trash.
- Ordered office supplies and kept office stocked with needed resources to operate smoothly.
- Collaborated with various departments to complete assigned tasks.
Education
Bachelor of Science - Maritime Administration
Texas A&M University
Galveston, TX12.2023
Skills
- Critical Thinking
- Team Communication
- Shipment Tracing
- Travel Arrangements
- Inventory and Supply Logistics
- Verbal and Written Communication
- Document Generation
- Advanced MS Office Suite Knowledge
- Hospitality and Accommodation
- Telephone Reception
- Creative Solutions
- Problem Assessment
Timeline
Export Coordinator
Hoyer Global
10.2021 - 09.2022
Logistics Coordinator
Yogurt Technologies, LLC
04.2021 - 10.2021
Logistics Coordinator /Dispatcher
Kirby Inland Marine
10.2016 - 04.2021
Retail Associate/Cashier
Spec's Wine & Finer Foods
11.2014 - 10.2016
Student Office Assistant
Texas A&M University
08.2013 - 05.2016
Bachelor of Science - Maritime Administration
Texas A&M University
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