Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kelsey Branger

Monroe

Summary

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

10
10
years of professional experience

Work History

Independent Contractor

Horizon Remodeling LLC
01.2023 - Current
  • Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
  • Developed and maintained strong working relationships with clients, leading to repeat business and referrals.
  • Communicated effectively with clients throughout the entire project lifecycle, keeping them informed of progress updates or any potential issues that arose.
  • Provided exceptional customer service by addressing client concerns promptly and offering solutions that met their needs.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Offered creative problem-solving techniques when faced with unexpected obstacles during the course of a project.
  • Identified new business opportunities through networking events, online platforms, or word-of-mouth referrals.
  • Maintained detailed records of project progress, expenses, and communications for accurate invoicing and future reference.
  • Created and managed project plans, timelines and budgets.

Dairy Department Manager

Haggen Food & Pharmacy
08.2019 - 03.2023
  • Enhanced customer satisfaction by ensuring a well-stocked and organized dairy department.
  • Trained new employees on dairy department procedures, resulting in increased productivity and efficiency.
  • Conducted regular audits of department operations, identifying areas for improvement and implementing necessary changes.
  • Ensured compliance with local, state, and federal food safety regulations, maintaining a clean and safe working environment at all times.
  • Utilized advanced forecasting methods to accurately predict future sales trends, optimizing inventory planning as needed.
  • Provided exceptional customer service while addressing inquiries regarding product selection and availability in the dairy section.
  • Coordinated with suppliers to ensure timely deliveries and maintain appropriate stock levels.
  • Streamlined inventory management for optimal product availability and freshness.
  • Reduced errors in order processing by carefully inspecting received goods for damages or discrepancies and reporting any issues promptly.

Sales and Service Manager

Lowes Home Improvment
01.2016 - 03.2019
  • Developed a high-performing sales team through effective coaching, mentoring, and performance management.
  • Increased sales revenue by implementing innovative strategies and fostering strong relationships with clients.
  • Streamlined internal processes for increased efficiency, improving overall team performance and productivity.
  • Facilitated collaboration among team members by promoting open communication channels and providing ongoing feedback.
  • Enhanced customer satisfaction rates by delivering exceptional service and promptly addressing concerns.
  • Championed a customer-centric culture within the organization, fostering a positive work environment that prioritized client satisfaction.

Education

Bachelor of Science -

Capella University
Minneapolis, MN
11-2025

Associate of Applied Science - Business

Everett Community College
Everett, WA
05-2015

Skills

  • Client relationship building
  • Workload management
  • Deadline adherence
  • Scheduling
  • Records coordination
  • Client consultation
  • Customer retention strategies
  • Trend analysis
  • Quoting and estimating
  • Attention to detail
  • Data analysis
  • Invoicing and billing

Timeline

Independent Contractor

Horizon Remodeling LLC
01.2023 - Current

Dairy Department Manager

Haggen Food & Pharmacy
08.2019 - 03.2023

Sales and Service Manager

Lowes Home Improvment
01.2016 - 03.2019

Bachelor of Science -

Capella University

Associate of Applied Science - Business

Everett Community College

Similar Profiles

CREATE PROFILE